Hi Tom,
I can see you've never dealt with Network Nosolutions. We had
a client who was a lawyer. It took three weeks and a threat of
legal action before they changed his authorative nameserver
entries. That took three weeks. Best I've seen them do anything
is 5 days - two weeks is the norm.
I fully support your position on Stargateinc.com. They have helped
me resolve issues in less than a day, including changing domain
information without a hassle.
George
Tom Achtenberg wrote:
>
> You *should* be able to go into your clients user account and renew the
> domain AND correct the email address. I've never used Network Solutions,
> but all the other registrar's I've used provide a control panel where you
> can set DNS, URL forwarding, make updates to admin, billing and technical
> clients. If someone else has registered it it is gone. If not consider
> re-registering it with another more responsive registrar than NS (the M$ or
> domain registration) I personally can recommend Stargate.com and they only
> charge $8.85 per year. Once it is renewed or re-registered it should be
> back live within 24-72 hours. Check http://domainwhitepages.com to see the
> status of the domain.
>
> ----- Original Message -----
> From: "Carl Parrish" <cparrish@cox.net>
> To: "Plug-discuss" <plug-discuss@lists.plug.phoenix.az.us>
> Sent: Monday, March 25, 2002 1:32 PM
> Subject: Re: Tips? Deleted domain, Arrghhh!
>
> William you *should* only have to fax the new contact info to them on
> the companies' letterhead. Unless someone else has already purchased the
> domain, it should take less than three days to have it back.
>
> Carl P.
>
> On Mon, 2002-03-25 at 13:13, William Lindley wrote:
> > Hi, one of my clients didn't realize he actually had to renew his .com
> > domain... and despite my contacting Network Solutions to get them to
> > change his registered email (they put @quest.net instead of
> > @qwest.net!)...
> >
> > They moved his domain to the Deleted List Abyss Of No Return!!!
> >
> > To quote Charlie Brown -- Arrrrghhhhhh!!!
> >
> > Does anyone have any suggestions how to recover a deleted domain name in
> > less than the month-plus it apparently takes? No website, no business...
> >
> > \\/
> >
> >
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