\_ When he clicked the link, the word-wrapping truncated the URL just
\_ after the '='. He got an error mesage from the script. I told him
\_ he needs to make sure the entire URL is there. He said, "Why don't
\_ you just make the thing shorter? I don't want to have to muck with
\_ stuff like this. If it doesn't work, I'm not going to bother with
\_ it!"
*) If at all possible, get more able users.
*) Make your website more compelling, so he'll want to fix it himself.
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