On Friday, Global Center had SERIOUS issues....we get one of our upstreams from them.
FWIW... I almost accepted a position w/extremezone and they do have quite competent people over there..
Our system works with Linux and though those of us on the sysadmin staff can get you linked up, we are slowly but surely converting our tech support out of the world of windows...so at the moment, they would be no help to you..
But....for an official plug... we are a local isp in Arizona and will be offering DSL service in the next couple weeks.
If you have any questions, please feel free to email me off list.
Thanks
Erin
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Erin Martin - Cyber Trails Phone - (602)906-1761
Systems Administrator Pager - (602)521-2356
erin@cybertrails.com Fax - (602)906-1799
* Dark Jedi of the Sysadmin Sith Darth Rpmminusedashdashnodeps *
erin@sysadminsith.org
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On Tue, May 30, 2000 at 05:52:52PM -0700, Hawke wrote:
> > Well,
> if you are considering jumping ship,
> go over to extremezone.com.
> They are a smaller outfit, but have plenty of linux folks on staff
> (even though their official line is that they don't support, they
> will
> talk to you about linux issues <which is a lot better than primenet,
> inficad or usworst).
>
> if you do sign up, please reference my username:
> geronimo@extremezone.com
> <I could certainly use the break>.
>
> Hawke
>
>
>
> Message: 2
> From: holtzm@primenet.com
> Date: Mon, 29 May 2000 15:41:44 -0700
> To: plug-discuss@lists.PLUG.phoenix.az.us
> Subject: Re: isp's
> <20000528212857.4521.qmail@web219.mail.yahoo.com>
> Reply-To: plug-discuss@lists.PLUG.phoenix.az.us
>
> At 06:44 PM 05/28/2000 -0700, you wrote:
> >
> >I've been using Primenet (now GlobalCenter) for several years now.
> I
> >connect to them using an ISDN line and, for the most part, their
> >service has been pretty good.
> >
> >BUT... Friday afternoon, I was experiencing severe packet loss.
> I
> >called up Primenet customer support and got a less than helpful
> >support person. I had experienced similar problems with my ISDN
> >connection in the past and was 90% certain that US West was not at
> >fault.
>
> ----snip----
>
> >Finally, in an attempt to get rid of me, he told me that my
> operating
> >system was not supported! That got me really pissed. I've been a
> >Primenet customer for many years and I *do not* call their tech
> >support people when there are configuration problems on my end.
> >
> >
>
> Sounds a lot like what I've seen of them lately. Ever since the
> leapfrog
> takeovers starting with Frontier and winding up (so far) with
> Global
> Center, their service has deteriorated to the point where I'm
> considering
> jumping ship. Lots of trouble getting dial-in authentication,
> trouble
> logging into the mail server, tech support blowing me off with the
> OS
> excuse, etc.
>
> >I can only hope that the day will come when I
> >will be able to recommend them again.
>
> I doubt it. The level of service you and I have come to expect from
> them
> isn't cost effective (hawk-spit) for a large corporation. Unless
> they're
> bought out by a smaller local outfit we'll have to bail out.
> Bob Holtzman
> "If you think you're getting free lunch,
> check the price of the beer!"
>
> --__--__--
>
>
>
>
> >
>
>
> _______________________________________________
> Plug-discuss mailing list - Plug-discuss@lists.PLUG.phoenix.az.us
> http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss
--
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Erin Martin - Cyber Trails Phone - (602)906-1761
Systems Administrator Pager - (602)521-2356
erin@cybertrails.com Fax - (602)906-1799
* Dark Jedi of the Sysadmin Sith Darth Rpmminusedashdashnodeps *
erin@sysadminsith.org
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