Speedchoice

> -----Original Message-----
> From: plug-discuss-admin@lists.plug.phoenix.az.us
> [mailto:plug-discuss-admin@lists.plug.phoenix.az.us]On Behalf Of Mike
> Cantrell
> Sent: Friday, March 24, 2000 9:42 PM
> To: plug-discuss@lists.plug.phoenix.az.us
> Subject: Re: Speedchoice
>
>
> It's absolutely awful. I had it about 6 months ago and had to
> drop it. I was
> reasonably happy with the half duplex but when I switched to the
> 2 way.... ugh.
> Lot's of packet loss and latency fluctuation. I couldn't keep a
> secure shell
> open to work for more than 5 minutes and it was rare to finish a
> FTP download.
> When I talked to their support techs, I told them what was
> happening and they
> told me:
>
> "Oh, you're using telnet and FTP, that requires a constant
> connection... you
> need to go back to the half duplex method."
>
> I said, "So what you're telling me is that it's not good for
> doing anything but
> viewing web pages and it's not even very good for that?".
>
> He says, "Well, you should have told the sales person when you
> signed up.".
>
---
telling the sales people what you need when you sign up is a laugh...they
haven't a clue what they're selling.

I can tell you this because I have been on their system for 9 months now and
I have put about 7 clients on their system.

The new setup from Sprint/Earthlink is 1000 percent better - maintaining
telnet/ftp connections is no problem anymore. Speed is improved.

The current 2 way system (before Sprint Broadband/Earthlink) varies from
customer to customer and minute to minute varies greatly. Seeing what I am
seeing in just a few days has caused me to get customers scheduled for
changeover as soon as possible.

I agree that I would have preferred DSL or possibly Cox but neither are
available to me at my house or at these clients offices. With the new Sprint
Broadband setup, I am thinking it is possible that this is system is a
player.

Craig
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- Craig White - PO Box 8634 - Scottsdale, Arizona - 85252
- e-mail address ................ - CraigWhite@AzApple.com
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