external serial modem

Ok, we think we narrowed it down to the wrong kind
of serial cable. I am trying to get a co-worker hooked
up in Washington DC with a samba file and print server
that I can do administration on from here. He is a
linux newbie as in never used it before. I am walking
him over the phone to install this modem on linux. I
finaly had him try it on his laptop (win98) and he
was unable to get it to work there either. He says
now that the type of serial cable he is suppose to have
is diffrent then the one he got.

Is there a crossover type serial cable? arnt most serial
cables preaty much straight passthrough? Ohh well. We
will replace the cable and see if it works...

Bill Warner

>From: "Furmanek, Greg" <Greg.Furmanek@hit.cendant.com>
>Reply-To: plug-discuss@lists.PLUG.phoenix.az.us
>To: "'plug-discuss@lists.PLUG.phoenix.az.us'"
><plug-discuss@lists.PLUG.phoenix.az.us>
>Subject: RE: external serial modem
>Date: Thu, 16 Mar 2000 18:49:06 -0500
>
>did you try with other OS??
>
>-----Original Message-----
>From: arson smith [mailto:arsonsmith@hotmail.com]
>Sent: Thursday, March 16, 2000 3:38 PM
>To: plug-discuss@lists.PLUG.phoenix.az.us
>Subject: external serial modem
>
>
>Is there anything to look for if an external serial modem
>will not work under linux. I don't think there are
>win-external modems are there? It won't seem to recognize
>though. I have checked setserial it says:
>
>/dev/ttyS0 at 0x03f8 (irq = 4) is a 16550A
>/dev/ttyS1 at 0x02f8 (irq = 3) is a 16550A
>
>trying to connect pppd to either of them just returns nodialtone.
>although there is a dialtone through the modem as plugging in
>a phone to the output gives a dialtone.
>
>anyideas would be of great help.
>
>Bill Warner
>
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