Wireless connection problem

[Lisa Kachold]

On Sun, May 17, 2009 at 1:17 PM, Josef Lowder <joe at actionline.com> wrote:

> I have a strange wireless connection problem with my Qwest DSL service
> and after an hour on the phone with tech support, we still don't have
> a solution, so I hope one of my plug friends can help me solve it.
>
> When upgrading from 1.5 to 7mbp dsl service about a month ago, when we
> couldn't get it to work with my 2-Wire modem/router, I got the Qwest
> recommended Motorola modem/router. That also proved to be a challenge
> to get everything to work, but it did eventually work with my two
> laptops wireless connecting okay.
>
> Then we went out of town for a few days and I took one laptop to use
> while away.  It connected up to the motel wireless service and worked
> fine.  But since I got back, I've not been able to get it to connect
> to my Qwest/Motorola modem/router.  I can, however, connect to my
> neighbor's unsecured linksys/cox modem/router just fine.  So, I assume
> that there is nothing wrong with the laptop we took on our trip, an
> IBM thinkpad T40 with an internal Cisco Aironet 802.11b card.
>
> In the control center network center, the qwest3856 SSID shows up with
> 5-bars signal strength, Managed operating mode, and wep-manual 40/64
> bit (10 characters) encryption.  But when I try to connect, it says
> "cannot connect."  I reconfigured the router to "no privacy" and can
> connect, but I cannot connect with wep security.
>
> What do I need to do to get this to work with a secured connection?
> ---------------------------------------------------
>

Hi!  More information please:

What is your distro and patch level?
Have you applied any patches?  There are known issues with some
implementations of wireless encryption in various distros; you might have to
roll back an update?



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