MySQL - Bugzilla help

David david at damnetwork.net
Mon Feb 4 16:09:09 MST 2008


----- "Bryan O'Neal" <BONeal at cornerstonehome.com> wrote:

> Ok, I am trying to install bugzilla, but I am getting an error when I
> run ./checksetup.pl as apache
> Enter the e-mail address of the administrator:
> bryan at loopadvertising.com
> <mailto:bryan at loopadvertising.com> 
> Enter the real name of the administrator: Bryan ONeal
> Enter a password for the administrator account: 
> Please retype the password to verify: DBD::mysql::db do failed:
> Access
> denied for user 'bugs'@'localhost' <mailto:'bugs'@'localhost'>  to
> database 'bugs' at Bugzilla/DB/Mysql.pm line 209
>  
> Bugzilla::DB::Mysql::bz_lock_tables('Bugzilla::DB::Mysql=HASH(0xb2d3bcc)
> ', 'profiles WRITE', 'profiles_activity WRITE', 'user_group_map
> WRITE',
> 'email_setting WRITE', 'groups READ', 'tokens READ', 'fielddefs
> READ')
> called at Bugzilla/User.pm line 1548
>         Bugzilla::User::create('Bugzilla::User', 'HASH(0xb3e0f78)')
> called at Bugzilla/Install.pm line 330
>         Bugzilla::Install::create_admin() called at ./checksetup.pl
> line
> 214
> 
> So I decided to check out the DB but I was denied access.
>  
> As MySQL root I set up permissions prior to executing the install
> script.
> mysql> GRANT SELECT,INSERT,UPDATE,DELETE,INDEX,
> ALTER,CREATE,DROP,REFERENCES ON bugs.* TO bugs at localhost
> <mailto:bugs at localhost>  IDENTIFIED BY 'SomePassword';
> mysql> FLUSH PRIVILEGES;
> 
> Then I ran the script which gave me the above error.  So I decided to
> cheek out the DB.  As root I executed mysql -u=root (I did not get a
> password prompt, which I thought was way odd since I have set the
> root
> password)
> 
> mysql> show databases;
> +--------------------+
> | Database           |
> +--------------------+
> | information_schema | 
> | test               | 
> +--------------------+
> 2 rows in set (0.00 sec)
> 
>  
> Note, that the database bugs is not listed. However it is in the
> system
> somewhere
> mysql> create database bugs;
> ERROR 1044 (42000): Access denied for user ''@'localhost'
> <mailto:''@'localhost'>  to database 'bugs'
> mysql> GRANT SELECT,INSERT,UPDATE,DELETE,INDEX,
> ALTER,CREATE,DROP,REFERENCES ON bugs.* TO bugs at localhost
> <mailto:bugs at localhost>  IDENTIFIED BY 'SomePassword';
> ERROR 1044 (42000): Access denied for user ''@'localhost'
> <mailto:''@'localhost'>  to database 'bugs'
> 
>  
> I am not very failure with BugZilla..  Any suggestions on how to get
> rid
> of this error and continue installation?
>  

Not sure which distro you're using, but if it's redhat, check your /etc/hosts file.   They've
been known to do some funky things to is.

David

-- 
"I find your lack of faith disturbing."
--Darth Vader


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