RT Request Tracker

Jon M. Hanson jon at the-hansons-az.net
Thu Sep 6 07:24:37 MST 2007


Craig Brooksby wrote:
> I manage a team of 5 who do a wide variety of small tech projects for
> our customers.  We need a "request tracking" or "issue tracking"
> system to both help us collaborate among ourselves, but also
> communicate to 100 coworkers and 900 clients.
>
> I have been looking at RT from http://www.bestpractical.com/rt/ and it
> seems to have all the features we need.
>
> If anyone has other suggestions or experience, please chime in.  Thanks.
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I use Bugzilla at work (http://www.bugzilla.org). It's web-based so
you'll need to run it on a machine with Apache and MySQL.

-- 
Jon M. Hanson (N7ZVJ)
Homepage:  http://the-hansons-az.net
Weblog:    http://the-hansons-az.net/wordpress
Jabber IM: jon at the-hansons-az.net


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