Tech Support Recommendations

Carl Parrish lists at pcl-consulting.com
Mon Sep 25 16:20:12 MST 2006


Jason Etchason wrote:
> My (just recently employed me) company is currently going through some
> technical woes, and it could be time to start shopping for new tech
> support.  They are currently running a dinasour shop with a netware
> 4x, exchange 2000 and 100+ DOS terminal stations (plus a handful of XP
> for the support staff). 
>
> Our current tech support seems to sware by M$.  When I asked about
> *nix option, his opinion was that we'd end up "in the same boat as we
> are now".... i'm guessing a supportless environment is what he meant? 
>
> Anyway,  I'm hoping for some recommendations for a vendor that might
> help steer us in the right direction, capable of working with netware,
> M$ and Linux and most importantly able to chose the best tool for the
> job.  (located on the west side, near 51st ave and Bell.)
>
>
Have you looked at any of the Novell Support Partners? I remember they
had a database of support people. If you need me to find the link for
you let me know.


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