Printing Problems with Gnome

Mark Phillips mark at phillipsmarketing.biz
Mon Nov 13 09:16:16 MST 2006


Hi,

I am running Debian Etch and using the gnome desktop. I also have cups 
installed as well as some KDE apps. 

When I go to the CUPS printer administration page I can print test pages to 
all my networked printers. I can also print to the printers from Firefox and 
Kontact.

However, I cannot print from Epiphany - the browser crashes each time I try to 
print. I went to Desktop->Administration->Printing and found both of my 
networked printers listed and they say they are ready. I tried printing test 
pages from there, and nothing printed. I checked the cups admin page, and 
jobs were submitted, but stopped for some unknown error.

I checked the printer's properties - the correct driver is installed, the 
connection is correct, but no printing. I see this error on the cups admin 
page for my hp printer (jet direct connection to the LAN):

E [13/Nov/2006:09:02:51 -0700] [Job 77] No pages found!
E [13/Nov/2006:09:02:51 -0700] PID 13382 (/usr/lib/cups/filter/pstoraster) 
stopped with status 1!
E [13/Nov/2006:09:02:51 -0700] PID 13383 (/usr/lib/cups/filter/rastertohp) 
stopped with status 1!

I get the same error for my epson printer (jetdirect as well):
E [13/Nov/2006:09:07:33 -0700] [Job 78] No pages found!
E [13/Nov/2006:09:07:33 -0700] PID 13815 (/usr/lib/cups/filter/pstoraster) 
stopped with status 1!
E [13/Nov/2006:09:07:33 -0700] PID 13816 (/usr/lib/cups/filter/rastertoepson) 
stopped with status 1!

According to what I found on "cups errors status 1" this could be a permission 
problem. But I have no idea how to fix it. 

Thanks for any suggestions you can provide me!

-- 
Mark Phillips
mark at phillipsmarketing.biz
602 524-0376 cell
480 945-9197 fax


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