Transmitting screen shots for legal records

[Austin Godber]

Good luck recreating my coloblindness, or god forbid any other vision
problems or environmental issues that impair or obstruct vision.

Austin

George Toft wrote:
> 
> That suggestion was the first thing out of my mouth.  But no!  The Business
> requires we capture *exactly* what the member saw.
> 
> George
> 
> Austin Godber wrote:
> >
> > Rather than storing images couldn't you just store the HTML you sent to
> > the end user and then also store the returned FORM data (obviously) and
> > any desirable client information (browser type, window size, etc).  This
> > is certainly not invasive (at least not any more invasive than typical
> > logging) and would allow the end users screen to be regenerated
> > instantly from the stored info.
> >
> > This is all smaller than images, and much easier to obtain, and there is
> > no versioning required since rather than storing the URL (as mentioned
> > above) the actual HTML is saved.
> >
> > Austin
> >
> > George Toft wrote:
> > >
> > > I need your thoughts and opinions on this topic.
> > >
> > > We (Big Corporation I work for) are about to launch a web project to replace a
> > > paper form.  The regulations (or practice) in the Company is to image everything
> > > that comes in from the members, and to store electronic images of everything
> > > that
> > > goes out to the members.  This gives the Customer Service Reps the ability to
> > > recall everything that was ever sent to or received from a member
> > > instantaneously.
> > >
> > > To replace this paper document that a person must sign once per year and mail
> > > in, the Business wants to webify the form, let the member click on the proper
> > > boxes, and submit the form.  Since the member had to authenticate to the system
> > > to get to the form, we know who "electronically" signed it when they submitted
> > > it.
> > > In keeping with the previous paragraph of imaging everything the member sends
> > > us,
> > > the Business is proposing to capture the members computer screen in a screenshot
> > > using a java applet, and transmitting that over the Internet to our servers,
> > > where
> > > it will be stored in lieu of the paper form.  "That way, we know exactly what
> > > the
> > > member saw."
> > >
> > > What are your thoughts?
> > >
> > > George
> > > ________________________________________________
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