Transmitting screen shots for legal records

[George Toft]

I did not want to contaminate the conversation with my prejudice.  You expressed
exactly what I was thinking.

Thank you for validating my concerns.

George


Patrick Fleming EA wrote:
> 
> On Wed, 22 May 2002, George Toft wrote:
> 
> > I need your thoughts and opinions on this topic.
> >
> > We (Big Corporation I work for) are about to launch a web project to replace a
> > paper form.  The regulations (or practice) in the Company is to image everything
> > that comes in from the members, and to store electronic images of everything
> > that
> > goes out to the members.  This gives the Customer Service Reps the ability to
> > recall everything that was ever sent to or received from a member
> > instantaneously.
> >
> > To replace this paper document that a person must sign once per year and mail
> > in, the Business wants to webify the form, let the member click on the proper
> > boxes, and submit the form.  Since the member had to authenticate to the system
> > to get to the form, we know who "electronically" signed it when they submitted
> > it.
> > In keeping with the previous paragraph of imaging everything the member sends
> > us,
> > the Business is proposing to capture the members computer screen in a screenshot
> > using a java applet, and transmitting that over the Internet to our servers,
> > where
> > it will be stored in lieu of the paper form.  "That way, we know exactly what
> > the
> > member saw."
> >
> > What are your thoughts?
> 
> I think that this is probably not the best way to go. I tend to have
> multiple browser windows as well as terminal windows and other programs
> open. Maybe I'm in the middle of a chat and have my browser resized so
> that I can keep track of a running conversation. Is it then this big
> businesses business that I didn't have the browser window maximized and
> the snippet of conversation that is on my screen is now their business?
> What if I'm writing a document or working on a spread sheet besides... is
> this now their business? I think that I might avoid use of this type of
> site.
> 
> Just my $.02
> 
> >
> > George
> > ________________________________________________
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> >
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> 
> --
> Patrick Fleming, EA
> http://myhdvest.com/patrickfleming
> Licensed to represent taxpayers
> before Exam, Appeals, and Conference
> divisions of the IRS
> 
> ________________________________________________
> See http://PLUG.phoenix.az.us/navigator-mail.shtml if your mail doesn't post to the list quickly and you use Netscape to write mail.
> 
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