Transmitting screen shots for legal records

[Blake Barnett]

Sounds pretty invasive to me.  If you were to present flashing lights
and information in detail about what the java applet were going to do, I
can _maybe_ see it being acceptable.  I know that I probably wouldn't
agree to it, but I'm more paranoid about things like that than the
average joe.

There may be legal precedents that would make this slightly dodgy, so
running it by the law weenies may be a good idea as well.


On Wed, 2002-05-22 at 16:59, George Toft wrote:
> I need your thoughts and opinions on this topic.
> 
> We (Big Corporation I work for) are about to launch a web project to replace a 
> paper form.  The regulations (or practice) in the Company is to image everything 
> that comes in from the members, and to store electronic images of everything
> that 
> goes out to the members.  This gives the Customer Service Reps the ability to 
> recall everything that was ever sent to or received from a member
> instantaneously.
> 
> To replace this paper document that a person must sign once per year and mail 
> in, the Business wants to webify the form, let the member click on the proper 
> boxes, and submit the form.  Since the member had to authenticate to the system 
> to get to the form, we know who "electronically" signed it when they submitted
> it.  
> In keeping with the previous paragraph of imaging everything the member sends
> us, 
> the Business is proposing to capture the members computer screen in a screenshot
> using a java applet, and transmitting that over the Internet to our servers,
> where 
> it will be stored in lieu of the paper form.  "That way, we know exactly what
> the 
> member saw."
> 
> What are your thoughts?
> 
> George
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-- 
Blake Barnett (bdb)  <blake.barnett@developonline.com>
Sr. Unix Administrator
DevelopOnline.com                 office: 480-377-6816

Learning is a skill, you get better at it with practice.