OT: Consumer Advertising Law

Logan Kennelly plug-discuss@lists.plug.phoenix.az.us
Fri, 19 Jul 2002 11:42:28 -0700


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On Friday 19 July 2002 11:15 am, Derek Neighbors wrote:
> So if the signage in the store has the lower price you could probably
> make a stink but if its just an ad and the in store display has the other
> price I think they are within the law (though they should have a sign
> stating the ad was incorrect).  It still might be worth reporting as if
> they consistently do this I think there will be action taken against
> them.

In my situation, there was not an "advertisement" except for the in-store 
sign that had the price listed (along with all of the correct technical 
details on the item and the proper PLU number).  Some of my friends who 
worked retail were told that Arizona state (although possibly federal) law 
required them to sell me the product at the given price.  Others have said 
that stores are allowed to make mistakes as long as they are immediately 
corrected.

As a side note, Robert's story about the web site just barely over the line 
sounded a lot like BestBuy.com's situation (except with all of the dollar 
values doubled (Canadian?) ) with the new GeForce4 4600.  They advertised 
the price twice (one being an absolute, and one being "$300 off"), but did 
not intend to sell at that price.  However, what got BestBuy.com in trouble 
was that people ordered them and paid for the item, but Best Buy refused to 
ship it to their customers.  Instead, they tried to give the money back 
after the transaction had been made.  If this was the example, then it 
doesn't apply since Fry's wouldn't take my money in the first place.

Hopefully somebody can dig up something concrete, because I am grasping at 
straws so far in terms of research.  If not, I appreciate the advice 
anyways.

- -- 
						Logan Kennelly
      ,,,
     (. .)
- --ooO-(_)-Ooo--
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