Zone Alarm

Victor Odhner plug-discuss@lists.plug.phoenix.az.us
Sat, 13 Apr 2002 19:14:05 -0700


Tom Achtenberg wrote:
> I highly doubt that ZoneAlarm trashed your hard disk.

I didn't state that clearly.  I simply lost Internet access,
and it happened exactly when I installed the ZoneAlarm upgrade.

I uninstalled ZA, to no avail.  I spent an hour with a very
helpful and intelligent Excite@Home support guy (yes, really!)
and got advice from a slew of other people.  I re-installed
and reconfigured Win98SE several times, based on the best
advice I could get.  All this time, of course, I was able to
dual-boot over to RedHat 7.1 and talk to the Net just fine.

So I installed Win98 on a brand new hard disk, then cut
in the old ones for access to my old stuff.  Network worked
fine right away, no problem, identical configuration to what
I had been trying, yada yada ...

So you may "highly doubt" my post-hoc reasoning, but it was
pretty cut and dried as far as I could determine.  Upgrade ZA,
bang, no network connection.  I only wish I had saved the
Registry before doing the upgrade, you ALWAYS NEED TO DO THAT
with Windows ...   :-(

Vic