Trouble sending email

Craig White plug-discuss@lists.PLUG.phoenix.az.us
Wed, 07 Nov 2001 05:14:50 -0700


Rick Rosinski wrote:
> 
> O.K.  I have tried almost all suggestions that were posted.  Telneting via
> "telnet mail.mindspring.com 25" worked - said it connected and all.  THe
> ping -c 4 worked fine, as did the nslookup command.  No jams anywhere.  I
> have included the /etc/resolv.conf file if this helps.  I have also changed
> my email address to borgking@mindspring.com rather than
> rick@rickrosinski.com to see if that would help, but it failed also.  The
> only things I haven't done yet was to try it through outlook express.  I
> will try that before calling the techs back.
> 
> Any suggestions?
> 
> BTW:  Thanks for all of the response!
> 
-----
since you can ping -c 4 mail.mindspring.com - you know this much...
 - dns resolves mail.mindspring.com to an acutal ip address
 - your computer can reach this ip adress

Since you can telnet mail.mindspring.com 25 (or smtp) you know this
much...
 - you can create a session on port 25 to mail.mindspring.com
 - there are no firewalls or blocks on port 25 between your computer and
mail.mindspring.com
 - mail clients can use mail.mindspring.com to send email

Thus the only conclusion is...
 - your mail client is either misconfigured or severely broken.

Make sure that your mail client:
 - uses the same name (was it mail.mindspring.com?) for outgoing mail
(smtp)
 - doesn't use ssl for outgoing connections (that would change the port
from 25)
 - doesn't use any method of authentication for smtp (if authentication
is required - and I don't remember earthlink setting up smtp
authentication, let it ask for it and use your email account as your
authentication is requested).
 - try another email client when all else fails

lastly, the file that you enclosed 'resolv.conf' demonstrates that kppp
is indeed getting the dns settings from dialup properly.

Craig