Trouble sending email

George Toft plug-discuss@lists.PLUG.phoenix.az.us
Mon, 05 Nov 2001 18:17:45 -0700


Run ethereal before you send your mail and watch the transaction.
This will give you a much better idea of what the problem is.

George



Rick Rosinski wrote:
> 
> Richard,
> 
> I called customer service, told them my issue.  They told me to keep
> mail.mindspring.com, but they gave me a new phone number saying that the old
> one caused problems for those sending email (which was strainge).  I tried
> the number, and the same error happens, even with mail.smtp.mindspring.com
> (and smtp.mail.mindspring.com, and even smtp.mindspring.com)  Customer
> support (of course) does not support Linux (really big drag).  I can ping
> mail.mindspring.com.
> 
> >From: "Richard L. Proctor" <krycom1@home.com>
> >Reply-To: plug-discuss@lists.PLUG.phoenix.az.us
> >To: <plug-discuss@lists.PLUG.phoenix.az.us>
> >Subject: Re: Trouble sending email
> >Date: Sat, 3 Nov 2001 10:41:48 -0700
> >
> >
> >----- Original Message -----
> >From: Rusty Carruth <rustyc@descomp.com>
> >To: <plug-discuss@lists.PLUG.phoenix.az.us>
> >Sent: Saturday, November 03, 2001 11:03 AM
> >Subject: Re: Trouble sending email
> >
> >
> > > >
> > > > I just found out that I can't send email through kmail anymore.  It
> >says
> > > > that the smtp host couldn't be found.  I am an earthlink (formerly
> > >
> > > > using mail.mindspring.com for smtp.  That worked until recently (the
> >error).
> > > >   So, I checked the help pages on the web, and they want
> >smtp.earthlink.net.
> > > > also tried smtp.mindspring.com, mail.earthlink.net.
> > >
> > > Can you ping any of them?  I just tried to ping smtp.earthlink.net
> > > and it worked fine (giving me an address of 207.217.120.207).
> > >
> > > What does your /etc/resolv.conf say?  Can you ping any other
> > > hosts?  (Basically, it sounds to me like your DNS setup is messed
> > > up somehow)
> >
> >Rusty,
> >
> >Earthlink wants you to use smtp.earthlink.net ??  Is that correct?  If so,
> >please try mail.smtp.earthlink.net Also contact customer support. Don't
> >depend on the web pages as they are not often up to date on recent changes.
> >
> >
> >--
> >Richard L. Proctor
> >Krystal Computer Services
> >PC Upgrades & Repairs
> >480-699-3098
> >
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> >
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