temporarily offline

[Craig White]

Qwest had a nationwide problem - for which they have squarely blamed Cisco.

For all those using Qwest DSL as line and ISP providers, it appears that
there is no alternative but to connect a management cable to your Cisco
router, enter enable mode, set web disable, write and reboot. This is
despite the fact that the web features would not normally be enabled anyway.

This is apparently all that was necessary to fix several of my customers
today but of course, it cost them all dearly and wore my butt out.

I can't wait to see the class action lawsuit on this.

My guess is that is exactly the problem that hawke is experiencing but he's
got his own blame game going.

Craig

> -----Original Message-----
> From: plug-discuss-admin@lists.plug.phoenix.az.us
> [mailto:plug-discuss-admin@lists.plug.phoenix.az.us]On Behalf Of
> technomage-hawke@qwest.net
> Sent: Thursday, July 19, 2001 8:31 PM
> To: plug-discuss@lists.plug.phoenix.az.us
> Subject: temporarily offline
>
>
> well guys,
> qest has earned the big joke of the week award.
> after numerous service problems and other major hassles, my
> account was cancled earlier this week. I wasn't notified of this
> until after I called in to inquire why my circuit died..
>
> I am now offline (again for the 5th time in 7 days).
> when I am again back online, I will forward a copy of a letter
> I drafted and posted to the consumer affairs division
> of the Arizona State Attorney general.
>
> Given everything else, it will make a very interesting read.
>
> until my circuit returns to live condition, I am without access
> to the net (save for remote connection via friends or the library).
>
> Technomage Hawke
>
>
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