ISP's

[Hawke]

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Steve,
they claim to be doing 80+ hour weeks, but the majority of the
techs I have met out here tend to be nice guys and generally get off
my
8 P.M. each night. The last Guy I spoke with out here was installing
a
DSL circuit for another of my neighbors and from what he told me,
they are only working him 4/10's (4days/10hours each). It seems
tha USWESt is trying like hell not to have to pay any overtime.

I did ask him what was up with my line and he ran some tests...
Apparently he wasn't happy with the results and asked me
if I had called anyone in the office about it. I told him so, and
even gave names... From what he told me, it looks like
my particular service was FUBAR right from the start,
and that the techs in the main office don't appear willing to
correct the problem anytime soon......

so, I guess I am screwed for DSL service for a while.

Hawke


foodog@uswest.net wrote:

    Just as a counterpoint, I finally got (I b'lieve) VDSL
  from USWest but it was an ordeal. They had someone come
  through the neighborhood on foot hyping it; they called
  twice over about a 2 month span pitching it; they sent mail
  with "special incentives"; Cox TV service kept sucking
  worse... I finally said "sign me up!".  They replied: "Oh,
  it's not available in your area yet, call back."

    Doh.  Anyway, now that I've _finally_ got it (data and TV)
  I've been really pleased with it - aside from the totally
  rigged "field expedient" air drop phone line they strung
  along my block wall, but WTF, it works.
    All of the techs involved claimed to be doing 80+ hour
  weeks, FWIW.
  Steve
  Hawke wrote:



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