speedchoice upgrade to Sprint broadband

Donn Shumway dshumway@speedchoice.com
Fri, 14 Apr 2000 17:04:57 -0700


Their service basically fell apart when Sprint bought them ~6+ months ago. I
have several friends at work that had the same experience you had (couldn't
get installed).

Personally I have had Speedchoice for almost two years and I couldn't be
happier with the service until the Sprint buyout. They delivered a product
as advertised (as opposed to the original two-way service).

Donn

----- Original Message -----
From: "Tim Weaver" <Tim.Weaver@visitalk.com>
To: <plug-discuss@lists.PLUG.phoenix.az.us>
Sent: Friday, April 14, 2000 3:44 PM
Subject: RE: speedchoice upgrade to Sprint broadband


> I remember talking to speedchoice on MANY occasions since last September
> regarding new installs...they keep taking my name and blowing me
off..."oh,
> we'll call when we start up again".  Haven't heard diddly from them.
>
> Stuff 'em.
>
> Tim
>
> "The significant problems we face cannot be solved at the same level of
> thinking we were at when we created them." --Albert Einstein
>
> "There is no problem that cannot be solved by the judicious application of
> high explosives" - some old EOD guy
>
>
>  -----Original Message-----
> From: Donn Shumway [mailto:DShumway@hypercom.com]
<Clip>
> Subject: speedchoice upgrade to Sprint broadband
>
> Are there other Speedchoice users on this list that are having as big a
> problem as I am getting Sprint to commit to an upgrade date for an
existing
> One-way customer? It seems they are taking orders for New subscribers or
> existing two-way customers with a one week install schedule, but existing
> customers of the One-way system (downlink cable modem with 28.8 - 33.6
> modem uplink) are unable to even get an install date. They are stating the
> 'Policy' that they are upgrading existing two-way customers first when
they
> are selling in Best Buy with < one week install date for new customers.
>
> I am asking because it seems there have been several comments about the
new
> Sprint Broadband wireless connection on the list recently and I wanted to
> bring this problem to everyone's attention that might be trying to
upgrade.
>
<clip>
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