Re: Cox Gigablast

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Author: Eric Oyen
Date:  
To: Main PLUG discussion list
Subject: Re: Cox Gigablast
well,
it took a little thinking to come up with the figure they quote for monthly usage.

Consider that a typical 1080p Hi-def video stream is about 750 Kb/sec. if left going 24/7 for 30 days, that would be 2.7 GB per hour or about 64 Gb per day. over the course of a month, that is: 1.944 Tb. now, so far as I know, no one leaves their TV on live stream 24/7 for 30 days.

so, given normal usage patterns (tv watching of about 20 hours per week), plus web browsing and email, etc, 1 TB would be max typical for a standard residential circuit.

now, I do have a room mate who falls asleep with the tv streaming some content or another, so it's quite possible that we are over 1 TB for the last 30 days. Since I am on biz class here, I don't have to worry about that 1 TB cap. :)

-eric
from the central offices of the Technomage Guild, Internet streaming Dept.

On Nov 19, 2017, at 4:31 PM, Brian Cluff wrote:

> Wow... so they are literally selling you a connection that you can exceed your monthly allowance in a little over 15 minutes of use if you could find a service that would saturate your connection.
>
> LAME!
>
> Brian Cluff
>
> On 11/19/2017 03:26 PM, Stephen Partington wrote:
>> Wow. Looks like they did change it right after I got it.
>>
>> https://www.cox.com/aboutus/policies/speeds-and-data-plans.html?zip=85228
>>
>> On Nov 19, 2017 12:48 PM, "Jerry Snitselaar" <> wrote:
>> On Sun Nov 19 17, Stephen Partington wrote:
>> Last I read gigablast was 2t not 1.
>>
>>
>> What it shows on the page for services and offers is 1024gb. Could be a typo,
>> but the offer details page also said all plans offer 1024gb data. Will find
>> out when I call. :) Would be nice if it was 2t, that would mean I could drop
>> the $30 I pay for the extra 500gb cushion each month, and basically pay what
>> I'm paying now to get gigablast. I do think I remember seeing something at
>> one point where it was 2t, but that was a while ago.
>>
>>
>>
>> On Nov 19, 2017 12:05 PM, <> wrote:
>>
>> On Sat Nov 18 17, Stephen Partington wrote:
>>
>> This is what i had before gig. And the service was great. But i use way
>> more than 1t of data in a month. So gig was actually a savings.
>>
>>
>> They have capped new gigablast subscribers with the 1tb limit unfortunately.
>> If you had it prior to late Sept, then you continue to get the unlimited
>> data.
>>
>>
>>
>> On Nov 18, 2017 4:38 PM, <> wrote:
>>
>> I am using Cox Communications "Ultimate" package. 300 Mbps download, 30
>> Mbps upload, with measured values usually 5 to 10 percent above those
>> values. Also I get 1 Tbyte usage per month. the price is $100 per month.
>> I am very pleased with this service.
>>
>>
>>
>>
>> --------- Original Message ---------
>> Subject: Re: Cox Gigablast
>> From: "Eric Oyen" <>
>> Date: 11/18/17 10:48 am
>> To: "Main PLUG discussion list" <>
>>
>> let me dig up the sales number for cox business.
>>
>> I couldn't find the phone number directly, but there is this site here:
>> https://www.cox.com/business/contact-us/contact-sales.html
>>
>> I just called them through their residential number. they gave me this
>> number for direct contact: 800-529-5118 <(800)%20529-5118>
>>
>>
>>
>> hope this helps.
>>
>> btw, I am on cox business premier service. it's 50 mbits/11 mbits for only
>> $79 monthly. I also use chrome cast here from youtube tv for about $35 a
>> month. so, I am definitely spending over $140 less than I would be for
>> residential service (including tv).
>>
>> hope this helps.
>>
>> Eric Oyen
>> From the central offices of the Technomage Guild, Support Referrals Dept.
>> On Nov 18, 2017, at 10:33 AM, Snyder, Alexander J wrote:
>>
>> I think I'll take you up on that. Any information on how I get to the
>> promised land would be very welcome!
>>
>> Thanks!
>>
>> Thanks,
>> Alex.
>>
>> Sent from my Samsung Galaxy S8+
>>
>> On Nov 18, 2017 10:20, "Eric Oyen" <> wrote:
>>
>> you might have to call cox business and speak to Jame Hidalgo. He is my
>> contact over there. btw, business class internet doesn't suffer from the
>> hard cap that you got charged for this last time out. they might even
>> have
>> access to the fiber that you want.
>>
>> now, sure, most of the tier 1 droids at residential customer service are
>> good people. However, anyone who has ever worked a CSr desk knows that
>> they
>> all have to run from a script.
>>
>> anyway, if you call Jame Hidalgo at cox business, please tell him who
>> referred you.
>>
>> Eric OYen
>> from the central office of the Technomage Guild, Internet services
>> referrals Dept.
>>
>> On Nov 18, 2017, at 7:44 AM, wrote:
>>
>>
>>
>> Asked for a supervisor.
>>
>>
>>
>>
>> On 2017-11-17 12:38, Snyder, Alexander J wrote:
>>
>> Kind of irritated by this ...
>>
>> Cox lays fiber in my subdivision, has the service trucks wrapped in
>> "Gigablast" vinyl adverts ...
>>
>> Service folk gladly sharing that "it's for gigablast" ...
>>
>> I did my giddy dance, nerdgasm, the whole 9 yards ...
>> #ShutUpAndTakeMyMoney
>>
>> I called them each week and spoke to customer service folks that seemed
>> to be less informed than the guy last week ...
>>
>> Bro ... that was 6 months ago. >:-(
>>
>> The only major development was Cox billing me for going over 1TB a
>> bandwidth a month.
>>
>> Friends in Auhtukee and Glendale have it, and are quite happy with it.
>> Why can't I have this happiness?
>>
>> Sincerely,
>> AloneAndHopless ...
>>
>> ;-)
>>
>>
>>
>>
>>
>> Thanks,
>> Alex.
>>
>> Sent from my Samsung Galaxy S8+
>>
>> On Nov 17, 2017 12:13, "Jerry Snitselaar" <> wrote:
>>
>> Anyone using this service? It looks like it finally arrived in our
>> neighborhood. I'd prefer to try Google Fiber, but that seems to be
>> dead in the valley since their competitors complained about the deals
>> they were able to make with the cities. So tempted to upgrade to this.
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