Ubutu cox and Thunderbird?

[Eric Oyen]

I run apple’s mail app here and have never run into any problems with cox email services (residential or business). About the only issues I might have are usually something on their end and when they ask me what OS and client I am using, I always respond with windows and outlook. Since I know apple’s mail app inside and out, anything they might suggest for Windows/outlook should work with only a few minor changes. However, since I went to cox business, I have not used their email at all. Pretty much everything I do is via either gmail, proton mail or outlook.com I have many of the same settings for Linux using any of the half dozen or so available email clients (including pine) Honestly I would rather run with an external mail service that supports a multiple of security options and also support many more clients. Cox likes to stick to a script and only a few specific clients and if you even mention linux, they won’t even bother talking to you (they don’t have any support staff officially that offer support in linux).

-Eric
From the central offices of the Technomage Guild, Mail services Dept.


> On Oct 14, 2019, at 7:38 PM, Thomas Scott <mr.thomas.scott at gmail.com> wrote:
> 
> Cox's email platform was recently upgraded, I'd check to see if you're using TLS instead of the SSL 3.0 and below. I would third the recommendation to get off of Cox's email platform, and I'm writing this sitting in Cox's Atlanta NOC. From what I've seen, our IT/Data side is moving away from anything customer facing that isn't automated and revenue friendly - e-mail is a part of that bit bucket. 
> 
>  	
> Thomas Scott
> about.me/thomas.scott
>  <http://about.me/thomas.scott>  <https://about.me/thomas.scott?promo=email_sig&utm_source=product&utm_medium=email_sig&utm_campaign=edit_panel&utm_content=thumb>	
> Thomas Scott
> about.me/thomas.scott <https://about.me/thomas.scott?promo=email_sig&utm_source=product&utm_medium=email_sig&utm_campaign=edit_panel&utm_content=thumb>
> 
> On Mon, Oct 14, 2019 at 10:26 PM mike enriquez <mylinux at cox.net <mailto:mylinux at cox.net>> wrote:
> Cox has new policies. A friend in my area uses incredimail and he has the same issues with cox. 
> 
> I can receive email but I cannot send it out. I am currently using Cox Webmail.
> 
> Thanks for the comments everyone. 
> 
> Mike Enriquez 
> 
>> On October 14, 2019 at 8:52 PM Matthew Crews <mailinglists at mattcrews.com <mailto:mailinglists at mattcrews.com>> wrote:
>> 
>> 
>> On 10/14/19 10:55 AM, mike enriquez wrote:
>>> 
>>> I have a fresh install of Ubuntu and Thunderbird email client.  The SMTP
>>> server keeps timing out. Cox cannot help me because I have a Linux
>>> computer. I changed the Port numbers and still I cannot send email out.
>>> 
>>> I am sending this via Web-mail.
>>> 
>>> Does anyone have and ideas I should try.
>> 
>> That's odd. I used Cox email for years with Thunderbird without issues.
>> Maybe they changed something on their back end?
>> 
>> Are you sure you are connecting to the correct SMTP server?
>> 
>> Also Cox should not care what operating system you are using.
>> Thunderbird is OS agnostic software. Their instructions for using
>> Thunderbird on Windows should be sufficient.
>> 
>> -Matt
>> 
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