networking question

[Stephen Partington]

In some places they even have fiber to the prem. (me)

On Wed, Sep 12, 2018 at 12:02 PM Michael Butash <michael at butash.net> wrote:

> You need to make sure your modem supports 3.1 too, don't forget that.
>
> Cox has just recently finished upgrading to all the new 3.1 hardware here,
> and phoenix tends to be their technology leader market due to being their
> biggest, so I'd be surprised if comcast has done more rural areas.  They
> always seem to be the first to fight any sort of rural network legislation
> as they hate wasting their capital on non-rich areas, so make sure they can
> even support the 8-24 channels down needed for those speeds.  You'd be
> amazed how screwed up cable plants can be in rural/old areas that in some
> cases, they just cannot support the rates.  Tempe was like this for a long
> while here due to the original podunk cable co that built it.
>
> Cox is actually one of the better cable MSO's out there sadly.  My first
> job in tech in '99 was @home networks that pioneered cable modem tech, and
> taught the cable behemoths about that little internet thing, and dealing
> with them all from comcast, cox, intermedia, att, and others, cox was
> always one of the least crappy of them.  So much I even worked for them
> after for a bit (more crappy to work for imho).  Not perfect, but
> definitely better.  If you like to pirate media, oddly they were one of the
> strongest to reject lawsuits, abuse subpoenas, and other media cartel
> incursions on human rights, where comcast (being the ultimate media whore
> thanks to corrupt/owned fcc) is the opposite...
>
> That said, I've been having more frequent outages (including 2 yesterday)
> with Cox, and they're steadily warning and charging me for bandwidth now,
> so I'm having Centurylink installed to check out that is almost double the
> speed and $25 less than my cox bill now.  As much as I hate Centurylink,
> they don't have the bandwidth caps, that started with Comcast
> coincidentally, and Cox can stick it now (pun intended) that they impose
> them too if I'm just going to go over monthly.  Joy of having both services
> at least temporarily is I can steer traffic out either/both with my
> Fortigate firewall with sd-wan features, so going to play a month or two
> before I can one or the other to see...
>
> -mb
>
> On Tue, Sep 11, 2018 at 10:01 PM, Jim <jim.nantz15 at comcast.net> wrote:
>
>> I found out Tuesday what was causing me to not get the speed I was told I
>> should get.  Once again the Comcast guy I was talking to said he wanted to
>> send out a repairman to find out why I wasn't getting the 150 Mbps
>> everything told him I should be getting.  Tuesday morning the repairman
>> showed up with his supervisor.  The supervisor told me the 150 Mbps speed
>> is for customers in areas that are served with a docsis 3.1 network, but
>> where I live is served by a docsis 3.1 network.  Because of this I get 100
>> Mbps, but could get 150 if I wanted to pay more. Then he said the network
>> in this area isn't able to supply everyone with 150 Mbps, and no he doesn't
>> know when this area will be upgraded.  I was amazed that all the corporate
>> people I talked to didn't know that this was the case.  They all said I
>> should be getting 150.
>>
>> After the repairman and his boss left, I called and emailed the corporate
>> people who had been telling me I should be getting 150 and told them what
>> the local supervisor said.  Later one of them called back and agreed with
>> me that since I had been told I should be getting 150, that he would give
>> it to me for the price I'm paying now.
>>
>>
>> Is Cox as fscked up as Comcast?
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>
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-- 
A mouse trap, placed on top of your alarm clock, will prevent you from
rolling over and going back to sleep after you hit the snooze button.

Stephen
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