Local Cox Business Broken Internet

Michael Butash michael at butash.net
Thu Apr 19 17:05:55 MST 2018


Hi all,

Working with a customer today, I noticed today an odd issue with cox, where
business customers that use the local phoenix egress path out Level 3 have
been impacted to some extent at least today, and not sure how much longer.
Sadly I got a ticket opened on the issue as the only person to notice
inside or outside, and they found a much bigger issue, but they're still
working on it supposedly.

Just a heads up, ask for some credit as their local internet peering is
having severe packet loss.  ;)

mtr --report 204.93.49.54
Start: 2018-04-19T15:05:36-0700
HOST: host                    Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- _gateway                   0.0%    10    0.3   0.4   0.3   0.7   0.1
  2.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0
  3.|-- 100.127.76.8               0.0%    10    9.0  11.2   9.0  21.9   3.9
  4.|-- 100.120.100.24             0.0%    10   12.6  20.5   9.4  79.4  21.3
  5.|-- lag-194.bear1.Phoenix1.Le 50.0%    10   17.6  12.8   9.9  17.6   2.9
  6.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- GTT-level3-2x10G.LosAngel  0.0%    10   29.1  30.6  25.5  34.7   2.6
  8.|-- ???                       100.0    10    0.0   0.0   0.0   0.0   0.0

-mb
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