Cox Gigablast

[Stephen Partington]

wow. I haven't had anything like that happen.

But i have not dealt with their business side much. and I tend to be very
self-sufficient.

On Fri, Dec 15, 2017 at 6:21 PM, der.hans <PLUGd at lufthans.com> wrote:

> Am 18. Nov, 2017 schwätzte Eric Oyen so:
>
> moin moin,
>
> does Cox Business still want a one year cancellation notice?
>
> Cox Business wanted a new contract to move the service and the new
> contract stipulated a 12 month notice for cancellation. I moved to Century
> Link :).
>
> Cox also completely borked up my cancellation of the old service and it
> took me 6 months to get them to actually cancel my service and give me my
> money back. They lost the paperwork and threatened me with collections
> on a cancelled service with a balance that they owed me. Luckily, I had
> made sure to get an email acking my cacellation at the beginning.
>
> ciao,
>
> der.hans
>
>
> you might have to call cox business and speak to Jame Hidalgo. He is my
>> contact over there. btw, business class internet doesn't suffer from the
>> hard cap that you got charged for this last time out. they might even have
>> access to the fiber that you want.
>>
>> now, sure, most of the tier 1 droids at residential customer service are
>> good people. However, anyone who has ever worked a CSr desk knows that they
>> all have to run from a script.
>>
>> anyway, if you call Jame Hidalgo at cox business, please tell him who
>> referred you.
>>
>> Eric OYen
>> from the central office of the Technomage Guild, Internet services
>> referrals Dept.
>>
>> On Nov 18, 2017, at 7:44 AM, techlists at phpcoderusa.com wrote:
>>
>>
>>> Asked for a supervisor.
>>>
>>>
>>>
>>>
>>> On 2017-11-17 12:38, Snyder, Alexander J wrote:
>>>
>>> Kind of irritated by this ...
>>>>
>>>> Cox lays fiber in my subdivision, has the service trucks wrapped in
>>>> "Gigablast" vinyl adverts ...
>>>>
>>>> Service folk gladly sharing that "it's for gigablast" ...
>>>>
>>>> I did my giddy dance, nerdgasm, the whole 9 yards ...
>>>> #ShutUpAndTakeMyMoney
>>>>
>>>> I called them each week and spoke to customer service folks that seemed
>>>> to be less informed than the guy last week ...
>>>>
>>>> Bro ... that was 6 months ago. >:-(
>>>>
>>>> The only major development was Cox billing me for going over 1TB a
>>>> bandwidth a month.
>>>>
>>>> Friends in Auhtukee and Glendale have it, and are quite happy with it.
>>>> Why can't I have this happiness?
>>>>
>>>> Sincerely,
>>>> AloneAndHopless ...
>>>>
>>>> ;-)
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Thanks,
>>>> Alex.
>>>>
>>>> Sent from my Samsung Galaxy S8+
>>>>
>>>> On Nov 17, 2017 12:13, "Jerry Snitselaar" <dev at snitselaar.org> wrote:
>>>> Anyone using this service? It looks like it finally arrived in our
>>>> neighborhood. I'd prefer to try Google Fiber, but that seems to be
>>>> dead in the valley since their competitors complained about the deals
>>>> they were able to make with the cities. So tempted to upgrade to this.
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>>
>>
>>
> --
> #  https://www.LuftHans.com   https://www.PhxLinux.org
> #  "You go to Afghanistan and you swallow enough dust that you'll pass an
> #  adobe brick." -- Robin Williams, 03Aug2006
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-- 
A mouse trap, placed on top of your alarm clock, will prevent you from
rolling over and going back to sleep after you hit the snooze button.

Stephen
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