Is SSL protocal bouncing potential customers?

[Eric Cope]

do your apache logs show anything related to Mac useragents being rejected
due to "too low ssl"?

On Thu, Mar 26, 2015 at 3:09 PM, Keith Smith <techlists at phpcoderusa.com>
wrote:

>
> Hi,
>
> I'm stuck and am looking for a little help.
>
> I have completed a PCI scan for one of the servers I support.  It
> complained about a couple things.  One was the need to use more restrictive
> SSL protocols.  With some help from the data center I was able to update
> the SSLProtocol and the SSLCipherSuite so the server would pass the scan.
>
> I am now hearing from customer service that they are receiving some
> complaints that some cannot reach the website.  I've asked customer service
> to ask a couple questions so I can understand better what is taking place.
> I assume the issue is older browsers.
>
> At this point what I am being told is Macs with Safari and Firefox (no
> version info).  Apparently the message they see is "this page cannot be
> displayed".
>
> I took a look at the httpd access and error logs and nothing jumps out at
> me.  The server is running CentOS 6.6.
>
> Is there other things I can look at or do to troubleshoot this issue?
>
> Thank you very much!!
>
> Keith
>
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