Remote desktop support, Bomgar alternative?

[Kevin Fries]

On 04/14/2011 11:55 AM, Ariel Gold wrote:
> So the other day I was in a Windows VM making sure a local 
> non-profit's email got past Outlook's spam filtters, and was having 
> problems connecting to the Exchange server. Anyways, someone provided 
> me remote desktop support, and all I needed to do was point my web 
> browser to the address he told me over the phone, authorize access, 
> and the person was on my desktop. It took like 10 seconds.
>
> It turns out they were using Bomgar, which apparently works to provide 
> support from a Linux environment to Mac, Windows, and Linux. I sent an 
> email to them and they said the appliance covers 2 licenses and is 
> $4,000. I really liked the no-hassle way to provide remote desktop 
> support, but $4,000 is too steep for me. Anyone know of a good, 
> no-hassle alternative?

Not sure how non-hassle you are looking for, or what distros are 
involved, or if Windows compatibility is a deal breaker, but have you 
looked at:

https://launchpad.net/remote-help-assistant

Kevin