OT: Match.com's Message System Exposes Private "Outside" Email Addresses

Fri Jun 26 09:48:33 MST 2009

>> if actually READ by a competent person would tell the tale ...
C'mon, you're kidding us, are you?
"competent person" in "technical support" of "Corporate America" is just an 
overblown fairy tale...
;-)
ET 

 
Lisa Kachold writes: 

> Match responds with two "support" attempts, but of course the original
> screenshot graphic, if actually READ by a competent person would tell
> the tale instantly. 
> 
> Description:
> Entered on 06/26/2009 at 07:49:23 by Winifer C.:
> Dear Member, 
> 
> Thank you for contacting Match.com regarding anonymous emailing. 
> 
> Match.com preserves your privacy by directing your emails through our
> double-blind system.  Our exclusive technology strips your real email
> address and replaces it with your username and the talkmatch domain
> (username at talkmatch.com). Then the system forwards your messages to
> the members you're emailing. 
> 
> One way to contact members is by clicking the Email Him/Her link in
> their profiles. 
> 
> You can also send email messages from your personal registered email
> account to members with whom you have previously corresponded through
> the Match.com site.  Once logged into your personal email account
> (i.e., hotmail, yahoo, etc.), please follow these steps: 
> 
> 1. Compose a new message
> 2. In the "To" field, type the member's username and add
> @talkmatch.com (i.e., JaneDoe at talkmatch.com)
> 3. Send the message 
> 
> Before sending the email, please review the following tips protect your privacy:
> * Remove any mention of your email address from the body of your message.
> * Remove any automatic signature at the end of your email.
> * Do not use Cc: or Bcc:
> * Note that our double-blind email system strips away your personal
> email address and it will NOT appear in the “From” line. 
> 
> For immediate answers to most common questions, please visit our help
> section at: http://www.match.com/matchus/help/helpdtl.aspx?sec=42&lid=108. 
> 
> For any further assistance please do not hesitate to contact us. We
> wish you the best of luck in finding your match! 
> 
> Match.com Customer Care
> Winifer C. 
> 
> 
> Screenshot: http://www.obnosis.com/motivatebytruth/match_shows_outside_email.jpg 
> 
> 
> http://www.match.com/matchus/help/contactus.aspx?ct=1&lid=7 
> 
> How are we doing? Please take a minute to complete the following
> survey on our email response and your match.com experience. Please
> double click on the link below to launch the survey.
> https://www.surveymonkey.com/s.aspx?sm=WB6Y1ZQWNPONI_2bVTPC3Jvw_3d_3d 
> 
> Reply | Reply to all | Forward | Print | Delete | Show original 
> 
>  
> 
> On 6/25/09, Stephen <cryptworks at gmail.com> wrote:
>> yet another strike against match.com in my book. 
>>
>> On Thu, Jun 25, 2009 at 8:05 AM, Lisa Kachold<lisakachold at obnosis.com>
>> wrote:
>>> <p>
>>> Match.com, the popular paid online "secure" dating site, was found to
>>> reveal private email addresses during messaging.</p>
>>> <p>
>>> Email Reply headers in the Messages reading pane reveal the "outside"
>>> email of the dating parties to each other.  So my reading pane shows
>>> clearly at the top of an email Match.com "Message" thread:</p>
>>> <p>
>>> Date: Wed, 24 Jun 2009 23:18:23 -0500</p><p>
>>> From: obnosis at talkmatch.com</p><p>
>>> To: pairaway at hotmail.com</p><p>
>>> Subject: Match.com Message: RE: Itsadate</p><p>
>>> </p>
>>> <p>
>>> So, I "obnosis at talkmatch" (obfuscated email Match.com only email
>>> address) would immediately know that a man identified only by his
>>> Match.com screen name, was really "pairaway at hotmail.com".  And
>>> alternately he would also be able to see my outside email address in
>>> his Messages reading pane.</p>
>>> <p>
>>> While at the same time, the bottom of the email Match.com "Message"
>>> thread their application tacks on a nice DISCLAIMER:</p>
>>> <pre>
>>> ------start------
>>> Important tips: Protect your privacy 
>>>
>>> Our email system strips away your real email address so that the
>>> recipient will NOT see it in the
>>> From: line; however, you must...
>>>        • Remove any mention of your email address from the body of your
>>> message.
>>> • Remove or turn off any automatic signature at the end of your email.
>>> • Avoid using Cc: or Bcc: to help protect your identity.
>>> If you receive an email that you find offensive or contains
>>> advertisements for products or services other than Match.com, please
>>> forward the message immediately to abuse at cc.match.com.
>>> If you no longer wish to receive communication from this person you
>>> can block this user from further contact here. 
>>>
>>>
>>> DISCLAIMER
>>> Match.com does not screen private email between members, nor are we
>>> liable for the content of these messages. All members are bound by the
>>> Match.com Service Agreement. 
>>>
>>> ---end----
>>> </pre>
>>> <p>
>>> Match.com was informed on June 25, 2009 with screenshots.  They have
>>> yet to respond to this serious security application layer issue.</p> 
>>>
>>> Screenshot:
>>> http://www.obnosis.com/motivatebytruth/match_shows_outside_email.jpg
>>> --
>>> (503)754-4452 tribe.obnosis.com
>>> scientology.obnosis.com
>>> plug.obnosis.com
>>> ---------------------------------------------------
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>>>
>> 
>>
>>
>> --
>> A mouse trap, placed on top of your alarm clock, will prevent you from
>> rolling over and going back to sleep after you hit the snooze button. 
>>
>> Stephen
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>>
>  
> 
> -- 
> (503)754-4452 tribe.obnosis.com
> scientology.obnosis.com
> plug.obnosis.com
> ---------------------------------------------------
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