Reformatted hd, reinstalled XP, no internet connection

[eculbert]

She has external cox box and it cycles up. I think
that the other guy may have hit it on the head...or me
at least when he suggested going into the modem's
private ip. 

My actiontec dsl modem about two or three times a year
drops its 'shorts' so to speak and wont allow the
computer to get past it. I just do a 'basic setup' as
the modem still shows my 'userid and starred password'
so next and next till it goes and gets the backend to
talk to the front end again.

I suggested she see if 192.168.0.1 or his .100.1 would
pull up the modem maintance screen. And sent her some
snapshots to compare with her screen and warned her to
look for userid and password and if missing, get ahold
of cox or where ever she has them stored and do that
before getting a tech out to her house.

So, this is basically on hold till that is tried.


Ed







--- "Jon M. Hanson" <jon at the-hansons-az.net> wrote:

> I haven't installed Service Pack 3 but I've heard
> that there are  
> major problems with it. Perhaps the driver for her
> network card is  
> missing or wrong in Service Pack 3. Is the link
> light on next to the  
> ethernet plug on the back of the computer?
> ---
> Jon M. Hanson (N7ZVJ)
> Weblog: http://the-hansons-az.net/wordpress/
> Homepage: http://the-hansons-az.net/
> Jabber IM: jon at the-hansons-az.net
> 
> 
> 
> On May 14, 2008, at 8:16 PM, eculbert wrote:
> 
> > That person reformatted the hd, then tried and
> > successfully got xp sp1 to load and it will boot.
> But
> > the cox connection wont boot from the computer to
> the
> > cox box. The external box says by the idiot lights
> > that it is talking to the outside world according
> to
> > her, but the computer no longer connects to the
> > internet after she tried to upgrade the amd 64
> 3000
> > and msi board to the service pack 3.
> >
> > Apparently something in the bios or somewhere
> firmware
> > changed. Sounds like the eth0 connection isn't
> doing
> > its thing after the sp3 messed with the computer.
> >
> > I may get her brother to haul my old system down
> to
> > make sure that the cox box works to the internet.
> >
> > Any ideas?
> >
> > One idea I have is to first try and figure out how
> to
> > get to the bios at startup.. (delete, f-1, etc)
> and
> > tell it to reset to factory or do you think this
> is
> > feasible solution?
> >
> > Second Idea. Could sp3 have somehow hosed the
> firmware
> > in her ethernet card?
> >
> >
> >
> > Ed/ke7feg
> >
> > Did I mention, 2/23/07 the FCC dropped all cw (AKA
> Morse code)  
> > testing for any class of license as a ham? Just
> pass the written  
> > and "U's a ham"!! Many sites test online, but you
> have to go for  
> > the real test. $14 for as high as you can climb in
> one session.
> >
> >
> >
> >
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Ed/ke7feg

Did I mention, 2/23/07 the FCC dropped all cw (AKA Morse code) testing for any class of license as a ham? Just pass the written and "U's a ham"!! Many sites test online, but you have to go for the real test. $14 for as high as you can climb in one session.