Reformatted hd, reinstalled XP, no internet connection

[eculbert]

She did that, the modem says with the leds that it is
connected, but the computer isn't talking to the
modem.

Ed


--- "Jon M. Hanson" <jon at the-hansons-az.net> wrote:

> You don't have to call Cox if your MAC address has
> changed. You just  
> have to unplug the cable modem's power for a minute
> or so and plug it  
> back in.
> ---
> Jon M. Hanson (N7ZVJ)
> Weblog: http://the-hansons-az.net/wordpress/
> Homepage: http://the-hansons-az.net/
> Jabber IM: jon at the-hansons-az.net
> 
> 
> 
> On May 14, 2008, at 8:34 PM, Charles Jones wrote:
> 
> > It sounds like the motherboard was replaced? Is
> she using a PCI  
> > ethernet
> > card or the onboard?  The reason I ask is because
> I believe that cox
> > locks your modem to the MAC address of your NIC,
> so if she got a new
> > mobo and is using the onboard...the MAC address
> will be different and
> > you have to call Cox and get them to register the
> new one (or use a  
> > non
> > cox cable modem or router that lets you spoof the
> old MAC address).
> >
> > eculbert wrote:
> >> That person reformatted the hd, then tried and
> >> successfully got xp sp1 to load and it will boot.
> But
> >> the cox connection wont boot from the computer to
> the
> >> cox box. The external box says by the idiot
> lights
> >> that it is talking to the outside world according
> to
> >> her, but the computer no longer connects to the
> >> internet after she tried to upgrade the amd 64
> 3000
> >> and msi board to the service pack 3.
> >>
> >> Apparently something in the bios or somewhere
> firmware
> >> changed. Sounds like the eth0 connection isn't
> doing
> >> its thing after the sp3 messed with the computer.
> >>
> >> I may get her brother to haul my old system down
> to
> >> make sure that the cox box works to the internet.
> >>
> >> Any ideas?
> >>
> >> One idea I have is to first try and figure out
> how to
> >> get to the bios at startup.. (delete, f-1, etc)
> and
> >> tell it to reset to factory or do you think this
> is
> >> feasible solution?
> >>
> >> Second Idea. Could sp3 have somehow hosed the
> firmware
> >> in her ethernet card?
> >>
> >>
> >>
> >> Ed/ke7feg
> >>
> >> Did I mention, 2/23/07 the FCC dropped all cw
> (AKA Morse code)  
> >> testing for any class of license as a ham? Just
> pass the written  
> >> and "U's a ham"!! Many sites test online, but you
> have to go for  
> >> the real test. $14 for as high as you can climb
> in one session.
> >>
> >>
> >>
> >>
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Ed/ke7feg

Did I mention, 2/23/07 the FCC dropped all cw (AKA Morse code) testing for any class of license as a ham? Just pass the written and "U's a ham"!! Many sites test online, but you have to go for the real test. $14 for as high as you can climb in one session.