OT - Phone: Call redirection with whisper page

[James Mcphee]

Google's grandcentral might also be able to help with this.  It's far more
limited, but just based on the features you requested, might be able to do
it.

On Tue, May 6, 2008 at 12:03 PM, JD Austin <jd at twingeckos.com> wrote:

>  This can be achieved fairly easily using the new follow me features in
> FreePBX using the call confirm option.
> Essentially the called person hears the same message over and over until
> the timeout is reached or they press 1 to accept the call.
>
> JD
> Paul B. Lawson wrote:
>
>  I don't know of anybody that sells this as a service, but we accomplish a
> similar internal service with our asterisk PBX and IP phones.  It is
> programmed like an inbound call center.  When a customer calls a given
> number is plays a recording and asks a question. That voice message is
> recorded as a wav.  Then call is routed based the inbound number that was
> dialed.  When the call attendant (Call Center Employee) picks up the call
> the wav is played then asks the employee to press 1 to accept the call or
> two to decline or forward the call.  After pressing 1 the calls are
> connected.
>
>
>
> It took a whole slew of programming but works well.
>
>
>
> I don't know if http://www.trixbox.org/ could be easily modified to
> support your requirements.  But it's worth looking into.
>
>
>
> Paul
>
>
>
>
>
> *From:* plug-discuss-bounces at lists.plug.phoenix.az.us [
> mailto:plug-discuss-bounces at lists.plug.phoenix.az.us<plug-discuss-bounces at lists.plug.phoenix.az.us>]
> *On Behalf Of *Bryan O'Neal
> *Sent:* Tuesday, May 06, 2008 11:30 AM
> *To:* Main PLUG discussion list; Arizona State University Linux Users
> Group
> *Cc:* josh at revolutioncom.com
> *Subject:* OT - Phone: Call redirection with whisper page
>
>
>
> I am looking for a service where I can get a number (or a few hundred) for
> people to call into and then redirect that call to another number with a
> preemptive recording.  I would also need some basic statistics on the calls,
> such as how many people called each number and when.
>
>
>
> Example - I put a number like 480-555-1212 on an ad for teeth whitening
> and a number like 480-55-2121 on an ad for braces and both calls get
> forwarded to the dentist at 480-555-8523 but when the receptionist picks up
> the phone she hears a recording telling her which number was called so she
> knows if they customer was looking for teeth whitening or braces before she
> ever talks to them.
>
>
>
> Any suggestions?
>
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-- 
James McPhee
jmcphe at gmail.com
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