Automated emails

[Craig White]

On Wed, 2007-09-05 at 15:35 -0700, Bryan O'Neal wrote:
> I have come to the point I would like to set up something to watch
> incoming emails pick out key words and forward them on to known
> parties and to email addresses taken from the incoming email.
> Basically we want to start doing tailed auto responses to email
> generated via web forms or certain public emails such as
> StopAThife at Cornerstonehome.com.
> 
>  
> 
> Any suggestions on where to get started with this?  I have a blank
> slate to work from as long as it can be hosted on a Red Hat
> derivative, or XP Pro ;)
----
when all you have is a hammer, everything looks like a nail.

undoubtedly, you could use /etc/aliases to redirect incoming e-mail to
specific mailboxes. This gets much more complicated when you use rules
to reject mail that is addressed to an account that doesn't exist.

I use postfix and reject all mail to accounts that don't exist but I use
LDAP for user accounts and mail addresses and mail aliases (for aliases,
I use an extra attribute called mailLocalAddress) thus I can have many
mail addresses for delivery into a specific account which makes this
rather simple.

The implementation details would depend upon what you use for user
account data, SMTP (ie sendmail/postfix), MDA (ie procmail/sieve) and
mailstore(dovecot/uw-imapd/cyrus-imapd).

-- 
Craig White <craig at tobyhouse.com>