No subject
Tue Aug 28 17:24:13 MST 2007
many set. I would have to get an account for each setup and the
reliability is not great. I know several people who used and dropped
grand central for inbound calls because they would lose 5%-10% of their
calls.
________________________________
From: plug-discuss-bounces at lists.plug.phoenix.az.us
[mailto:plug-discuss-bounces at lists.plug.phoenix.az.us] On Behalf Of
James Mcphee
Sent: Wednesday, May 07, 2008 12:07 AM
To: Main PLUG discussion list
Subject: Re: OT - Phone: Call redirection with whisper page
Google's grandcentral might also be able to help with this. It's far
more limited, but just based on the features you requested, might be
able to do it.
On Tue, May 6, 2008 at 12:03 PM, JD Austin <jd at twingeckos.com> wrote:
This can be achieved fairly easily using the new follow me
features in FreePBX using the call confirm option.
Essentially the called person hears the same message over and
over until the timeout is reached or they press 1 to accept the call.
=09
JD
Paul B. Lawson wrote:=20
I don't know of anybody that sells this as a service,
but we accomplish a similar internal service with our asterisk PBX and
IP phones. It is programmed like an inbound call center. When a
customer calls a given number is plays a recording and asks a question.
That voice message is recorded as a wav. Then call is routed based the
inbound number that was dialed. When the call attendant (Call Center
Employee) picks up the call the wav is played then asks the employee to
press 1 to accept the call or two to decline or forward the call. After
pressing 1 the calls are connected.
=20
It took a whole slew of programming but works well.
=20
I don't know if http://www.trixbox.org/ could be easily
modified to support your requirements. But it's worth looking into.
=20
Paul
=20
=20
From: plug-discuss-bounces at lists.plug.phoenix.az.us
[mailto:plug-discuss-bounces at lists.plug.phoenix.az.us] On Behalf Of
Bryan O'Neal
Sent: Tuesday, May 06, 2008 11:30 AM
To: Main PLUG discussion list; Arizona State University
Linux Users Group
Cc: josh at revolutioncom.com
Subject: OT - Phone: Call redirection with whisper page
=20
I am looking for a service where I can get a number (or
a few hundred) for people to call into and then redirect that call to
another number with a preemptive recording. I would also need some
basic statistics on the calls, such as how many people called each
number and when.
=20
Example - I put a number like 480-555-1212 on an ad for
teeth whitening and a number like 480-55-2121 on an ad for braces and
both calls get forwarded to the dentist at 480-555-8523 but when the
receptionist picks up the phone she hears a recording telling her which
number was called so she knows if they customer was looking for teeth
whitening or braces before she ever talks to them.
=20
Any suggestions?
=09
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=09
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=09
--=20
James McPhee
jmcphe at gmail.com=20
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charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
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<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii">
<META content=3D"MSHTML 6.00.6000.16640" name=3DGENERATOR></HEAD>
<BODY>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D312081916-07052008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>From what I can tell Grand Central is not =
really designed=20
to do the many many set. I would have to get an account for each =
setup and=20
the reliability is not great. I know several people who used and =
dropped=20
grand central for inbound calls because they would lose 5%-10% of their=20
calls.</FONT></SPAN></DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B>=20
plug-discuss-bounces at lists.plug.phoenix.az.us=20
[mailto:plug-discuss-bounces at lists.plug.phoenix.az.us] <B>On Behalf Of =
</B>James=20
Mcphee<BR><B>Sent:</B> Wednesday, May 07, 2008 12:07 AM<BR><B>To:</B> =
Main PLUG=20
discussion list<BR><B>Subject:</B> Re: OT - Phone: Call redirection with =
whisper=20
page<BR></FONT><BR></DIV>
<DIV></DIV>Google's grandcentral might also be able to help with =
this. =20
It's far more limited, but just based on the features you requested, =
might be=20
able to do it.<BR><BR>
<DIV class=3Dgmail_quote>On Tue, May 6, 2008 at 12:03 PM, JD Austin =
<<A=20
href=3D"mailto:jd at twingeckos.com">jd at twingeckos.com</A>> wrote:<BR>
<BLOCKQUOTE class=3Dgmail_quote=20
style=3D"PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: =
rgb(204,204,204) 1px solid">
<DIV text=3D"#000000" bgcolor=3D"#ffffff">This can be achieved fairly =
easily using=20
the new follow me features in FreePBX using the call confirm=20
option.<BR>Essentially the called person hears the same message over =
and over=20
until the timeout is reached or they press 1 to accept the=20
call.<BR><BR>JD<BR>Paul B. Lawson wrote:=20
<BLOCKQUOTE type=3D"cite">
<DIV>
<DIV></DIV>
<DIV class=3DWj3C7c>
<DIV>
<P><SPAN style=3D"FONT-SIZE: 11pt; COLOR: rgb(31,73,125)">I don't =
know of=20
anybody that sells this as a service, but we accomplish a similar =
internal=20
service with our asterisk PBX and IP phones. It is programmed =
like an=20
inbound call center. When a customer calls a given number is =
plays a=20
recording and asks a question. That voice message is recorded as a=20
wav. Then call is routed based the inbound number that was=20
dialed. When the call attendant (Call Center Employee) picks =
up the=20
call the wav is played then asks the employee to press 1 to accept =
the call=20
or two to decline or forward the call. After pressing 1 the =
calls are=20
connected.</SPAN></P>
<P><SPAN style=3D"FONT-SIZE: 11pt; COLOR: =
rgb(31,73,125)"></SPAN> </P>
<P><SPAN style=3D"FONT-SIZE: 11pt; COLOR: rgb(31,73,125)">It took a =
whole slew=20
of programming but works well.</SPAN></P>
<P><SPAN style=3D"FONT-SIZE: 11pt; COLOR: =
rgb(31,73,125)"></SPAN> </P>
<P><SPAN style=3D"FONT-SIZE: 11pt; COLOR: rgb(31,73,125)">I don't =
know if <A=20
href=3D"http://www.trixbox.org/" =
target=3D_blank>http://www.trixbox.org/</A>=20
could be easily modified to support your requirements. But =
it's worth=20
looking into.</SPAN></P>
<P><SPAN style=3D"FONT-SIZE: 11pt; COLOR: =
rgb(31,73,125)"></SPAN> </P>
<P><SPAN style=3D"FONT-SIZE: 11pt; COLOR: =
rgb(31,73,125)">Paul</SPAN></P>
<P><SPAN style=3D"FONT-SIZE: 11pt; COLOR: =
rgb(31,73,125)"></SPAN> </P>
<P><SPAN style=3D"FONT-SIZE: 11pt; COLOR: =
rgb(31,73,125)"></SPAN> </P>
<DIV>
<DIV=20
style=3D"BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: =
rgb(181,196,223) 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; =
BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P><B><SPAN style=3D"FONT-SIZE: 10pt">From:</SPAN></B><SPAN=20
style=3D"FONT-SIZE: 10pt"> <A=20
href=3D"mailto:plug-discuss-bounces at lists.plug.phoenix.az.us"=20
target=3D_blank>plug-discuss-bounces at lists.plug.phoenix.az.us</A> =
[<A=20
href=3D"mailto:plug-discuss-bounces at lists.plug.phoenix.az.us"=20
=
target=3D_blank>mailto:plug-discuss-bounces at lists.plug.phoenix.az.us</A>]=
=20
<B>On Behalf Of </B>Bryan O'Neal<BR><B>Sent:</B> Tuesday, May 06, =
2008 11:30=20
AM<BR><B>To:</B> Main PLUG discussion list; Arizona State University =
Linux=20
Users Group<BR><B>Cc:</B> <A href=3D"mailto:josh at revolutioncom.com"=20
target=3D_blank>josh at revolutioncom.com</A><BR><B>Subject:</B> OT - =
Phone: Call=20
redirection with whisper page</SPAN></P></DIV></DIV>
<P> </P>
<DIV>
<P><SPAN style=3D"FONT-SIZE: 10pt">I am looking for a service where =
I can get=20
a number (or a few hundred) for people to call into and then =
redirect that=20
call to another number with a preemptive recording. I would =
also need=20
some basic statistics on the calls, such as how many people called =
each=20
number and when.</SPAN></P></DIV>
<DIV>
<P> </P></DIV>
<DIV>
<P><SPAN style=3D"FONT-SIZE: 10pt">Example - I put a number like =
480-555-1212=20
on an ad for teeth whitening and a number like 480-55-2121 on an ad =
for=20
braces and both calls get forwarded to the dentist at 480-555-8523 =
but when=20
the receptionist picks up the phone she hears a recording telling =
her which=20
number was called so she knows if they customer was looking for =
teeth=20
whitening or braces before she ever talks to them.</SPAN></P></DIV>
<DIV>
<P> </P></DIV>
<DIV>
<P><SPAN style=3D"FONT-SIZE: 10pt">Any=20
suggestions?</SPAN></P></DIV></DIV></DIV></DIV><PRE><HR =
width=3D"90%" SIZE=3D4>
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To subscribe, unsubscribe, or to change your mail settings:
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cuss</A></PRE></BLOCKQUOTE><BR></DIV><BR>--------------------------------=
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href=3D"mailto:PLUG-discuss at lists.plug.phoenix.az.us">PLUG-discuss at lists.=
plug.phoenix.az.us</A><BR>To=20
subscribe, unsubscribe, or to change your mail settings:<BR><A=20
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cuss</A><BR></BLOCKQUOTE></DIV><BR><BR=20
clear=3Dall><BR>-- <BR>James McPhee<BR><A=20
href=3D"mailto:jmcphe at gmail.com">jmcphe at gmail.com</A> </BODY></HTML>
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