Alltel website problem

[Michelle Lowman]

Yes, I know 10 min.+ 15 min. doesn't equal 20 min.  I never claimed to
be good at math. ;)

On Fri, 2002-10-11 at 13:57, Michelle Lowman wrote:
> Can anyone confirm that www.alltel.com is inaccessible from Netscape,
> Mozilla, and Galeon?  When I try it, it locks up Netscape while loading
> the page, and it immediately crashs Mozilla and Galeon.
> 
> I can see from the half-loaded page on Netscape that it is "best viewed
> with Internet Explorer 5.5," but I guess that really means ONLY viewable
> with IE5.5.
> 
> I just spend 20 minutes on the phone with Alltel telling them that I
> shouldn't have to purchase a new operating system just to use Alltel's
> online banking services when I'm already paying for an Alltel account.
> 
> First they tried to tell me it was my ISP's fault; then, after I was on
> hold for 10 minutes, they said it was my fault because I'm using
> Netscape 4.78 (if you can get it to work in a newer version, please let
> me know!); then they put me on hold for another 15 minutes, came back
> and told me I could fill out an online comment form.  Hmmmmmmmm . . .
> something wrong with that . . .
> 
> Then the guy said he was filling out on online comment for me (how
> nice), and I should get a response back in a few days.  I'll keep you
> posted.
> 
> 
> 
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