Transmitting screen shots for legal records

[George Toft]

Oh, it will - everything the members see must be approved by the Department
of Insurance.  Based on my thoughts and those expressed here, I will make sure
our legal beagels get a chop on it.

Thank you.

George


Blake Barnett wrote:
> 
> Sounds pretty invasive to me.  If you were to present flashing lights
> and information in detail about what the java applet were going to do, I
> can _maybe_ see it being acceptable.  I know that I probably wouldn't
> agree to it, but I'm more paranoid about things like that than the
> average joe.
> 
> There may be legal precedents that would make this slightly dodgy, so
> running it by the law weenies may be a good idea as well.
> 
> On Wed, 2002-05-22 at 16:59, George Toft wrote:
> > I need your thoughts and opinions on this topic.
> >
> > We (Big Corporation I work for) are about to launch a web project to replace a
> > paper form.  The regulations (or practice) in the Company is to image everything
> > that comes in from the members, and to store electronic images of everything
> > that
> > goes out to the members.  This gives the Customer Service Reps the ability to
> > recall everything that was ever sent to or received from a member
> > instantaneously.
> >
> > To replace this paper document that a person must sign once per year and mail
> > in, the Business wants to webify the form, let the member click on the proper
> > boxes, and submit the form.  Since the member had to authenticate to the system
> > to get to the form, we know who "electronically" signed it when they submitted
> > it.
> > In keeping with the previous paragraph of imaging everything the member sends
> > us,
> > the Business is proposing to capture the members computer screen in a screenshot
> > using a java applet, and transmitting that over the Internet to our servers,
> > where
> > it will be stored in lieu of the paper form.  "That way, we know exactly what
> > the
> > member saw."
> >
> > What are your thoughts?
> >
> > George
> > ________________________________________________
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> --
> Blake Barnett (bdb)  <blake.barnett@developonline.com>
> Sr. Unix Administrator
> DevelopOnline.com                 office: 480-377-6816
> 
> Learning is a skill, you get better at it with practice.
> 
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