Tips? Deleted domain, Arrghhh!

[George Toft]

Hi Tom,

I can see you've never dealt with Network Nosolutions.  We had 
a client who was a lawyer.  It took three weeks and a threat of 
legal action before they changed his authorative nameserver 
entries.  That took three weeks.  Best I've seen them do anything 
is 5 days - two weeks is the norm.

I fully support your position on Stargateinc.com.  They have helped 
me resolve issues in less than a day, including changing domain
information without a hassle.

George




Tom Achtenberg wrote:
> 
> You *should* be able to go into your clients user account and renew the
> domain AND correct the email address.  I've never used Network Solutions,
> but all the other registrar's I've used provide a control panel where you
> can set DNS, URL forwarding, make updates to admin, billing and technical
> clients.  If someone else has registered it it is gone. If not consider
> re-registering it with another more responsive registrar than NS (the M$ or
> domain registration)  I personally can recommend Stargate.com and they only
> charge $8.85 per year.  Once it is renewed or re-registered it should be
> back live within 24-72 hours.  Check http://domainwhitepages.com to see the
> status of the domain.
> 
> ----- Original Message -----
> From: "Carl Parrish" <cparrish@cox.net>
> To: "Plug-discuss" <plug-discuss@lists.plug.phoenix.az.us>
> Sent: Monday, March 25, 2002 1:32 PM
> Subject: Re: Tips? Deleted domain, Arrghhh!
> 
> William you *should* only have to fax the new contact info to them on
> the companies' letterhead. Unless someone else has already purchased the
> domain, it should take less than three days to have it back.
> 
> Carl P.
> 
> On Mon, 2002-03-25 at 13:13, William Lindley wrote:
> > Hi, one of my clients didn't realize he actually had to renew his .com
> > domain... and despite my contacting Network Solutions to get them to
> > change his registered email (they put @quest.net instead of
> > @qwest.net!)...
> >
> > They moved his domain to the Deleted List Abyss Of No Return!!!
> >
> > To quote Charlie Brown -- Arrrrghhhhhh!!!
> >
> > Does anyone have any suggestions how to recover a deleted domain name in
> > less than the month-plus it apparently takes?  No website, no business...
> >
> > \\/
> >
> >
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