Modem connects but can't surf

[Dennis Kibbe]

I've been trying to troubleshoot a problem on a friend's Toshiba laptop loaded 
with SuSE 8.0

PPP will make a dialup connection to his ISP, Earthlink, but Konqueror doesn't 
seem to recongnise that a connection to the Internet is there.

At Bill Lindley's suggestion I had him do a "route add default ppp0" thinking 
that the default route was set to eth0. The modem is a Xircom ethernet/modem 
combo PCMCIA card.  No luck.

Where else should I be looking? What logs should I ask him to e-mail me?

Vielen dank im Voraus fuer einige Hinweise,

Dennis Kibbe