Cox or Quest?

[Gary Nichols]

Chris,

Unfortunately this decision is not as simple as 'Qwest or Cox'.  There are a lot 
of variables that will determine if you're going to get better quality of 
service from Q or C.  If I were you, I would talk to some people in your 
apartment complex that have Qwest and Cox and find out what their experiences 
have been.  As it has been said on this list many times... YMMV!

For example, I live .5 miles from my local Qwest CO and I have their 1MB up/down 
VDSL/TV.  It is absolutely awesome.  My friend lives 1 mile away and has the 
same service... he constantly complains about it.

Good luck, and may the force be with you.  (force of great bandwidth that is)

Gary

>Delivered-To: gnichols@mail-phnx.uswest.net
>Date: Mon, 1 Oct 2001 23:18:44 -0700
>From: "Richard L. Proctor" <krycom1@home.com>
>To: plug-discuss@lists.PLUG.phoenix.az.us
>Subject: Re: Cox or Quest?
>Content-Transfer-Encoding: 8bit
>
>On Monday 01 October 2001 10:56 pm, you wrote:
>> Chris Cowan wrote:
>> > I'm moving to a new apartment and I have the choice between Cox or Quest
>> > for my internet access. Any opinions on which one I should go with?
>>
>> I heard that Qwest is switching all their clients over to MSN
>> as their Internet Service Provider.  They were going to delay
>> this for Mac users, but there was no mention of Linux users.
>> I may have this all wrong, but it's something to check into.
>>
>> I have been happy with Cox in Northeast Phoenix.  The ISP is
>> Excite@Home, which lost some of my email when I first started
>> with Cox about a year ago.  But I've not been aware of any
>> real problems recently.  Download speeds are very good.
>> Upload speeds are not something I'm sensitive to.
>>
>> Excite@Home appears to be going bankrupt or changing hands,
>> and we don't know what disruptions users might see when a
>> new owner (possibly AT&T) takes over.
>>
>> Play the competition and see what kind of deal you can squeeze
>> out of them.
>>
>> Good luck.
>>
>> Vic
>
>It amazes me to read people have so much trouble with cox,  i've been with 
>them now over a year and i've never experienced any trouble with them at all. 
>It's been great and flawless.  My speeds are fantastic and the service has 
>been great. 
>
>I also have digital telephones with cox and I did have a problem one time 
>making local calls around my neighborhood and called customer service and 
>told them I could not phone my dad because of this problem.  They not only 
>called me back and told me what the problem was, they also called my dad and 
>told them the problem was fixed and was he experiencing any problems 
>contacting me,  and my dad is with quest.  Now that's customer service.
>
>My 2 cents.
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