support for voice-response systems?

[David P. Schwartz]

Dialogic was bought by Intel about a year ago.

Their web site has some interesting stuff that's indicative of the direction Intel is going, but it looks like they've somewhat
downplayed the IVR aspects.  Maybe it's "old hat" by not.

I noticed they've got an OCX for us in Winders systems, and an SDK to go along with it.  This OCX apparently allows you to accomplish
the same thing without any special hardware, although it's unclear how the interface with the POTS is handled.  I sent them a question
and am waiting to hear back.

I'd prefer to run something like this under *nix than under Windows because it's much more stable at multi-tasking things.

-David

Justin Wilson wrote:

> If you cannot find anything on using a standard voice modem, try looking
> on ebay for Dialogic cards. That's where we always get ours for our IVR
> systems. And if you do find info on using standard voice modems forward
> it on to me please.
>
> -Justin
> ----------------------------------------------
> Justin Wilson            justin@labxpress.com
> Network Administrator    602.273.9000
> Lab Express Inc.
> ----------------------------------------------
>
>
> -----Original Message-----
> From: plug-discuss-admin@lists.PLUG.phoenix.az.us
> [mailto:plug-discuss-admin@lists.PLUG.phoenix.az.us] On Behalf Of David
> P. Schwartz
> Sent: Monday, November 05, 2001 11:38 PM
> To: plug
> Subject: support for voice-response systems?
>
> Does anybody know what is needed to support a fairly simple
> voice-response system using a standard voice-modem?
>
> Dialogic sells expensive cards that have modems and embedded CPUs on
> them. It seems a vanilla voice-modem card would suffice, with a little
> state-machine programming.
>
> -David Schwartz