Trouble sending email

[Jeff]

MindSpring doesn't support Linux anymore???

I used to work there, and they didn't really "support" it, but yet they had a linux machine there for an example, plus if you asked really nicely for someone who knew linux, they'd help you.

I'd recommend calling in and asking for someone who knows linux.  I know that in the Phoenix office there was several people who loved linux who worked in Tech Support that would help you. ( I was one of them ) but that may have all changed since they merged with Earthlink...

At 05:41 PM 11/5/2001, you wrote:
>Richard,
>
>I called customer service, told them my issue.  They told me to keep mail.mindspring.com, but they gave me a new phone number saying that the old one caused problems for those sending email (which was strainge).  I tried the number, and the same error happens, even with mail.smtp.mindspring.com (and smtp.mail.mindspring.com, and even smtp.mindspring.com)  Customer support (of course) does not support Linux (really big drag).  I can ping mail.mindspring.com.
>
>>From: "Richard L. Proctor" <krycom1@home.com>
>>Reply-To: plug-discuss@lists.PLUG.phoenix.az.us
>>To: <plug-discuss@lists.PLUG.phoenix.az.us>
>>Subject: Re: Trouble sending email
>>Date: Sat, 3 Nov 2001 10:41:48 -0700
>>
>>
>>----- Original Message -----
>>From: Rusty Carruth <rustyc@descomp.com>
>>To: <plug-discuss@lists.PLUG.phoenix.az.us>
>>Sent: Saturday, November 03, 2001 11:03 AM
>>Subject: Re: Trouble sending email
>>
>>
>>> >
>>> > I just found out that I can't send email through kmail anymore.  It says
>>> > that the smtp host couldn't be found.  I am an earthlink (formerly
>>>
>>> > using mail.mindspring.com for smtp.  That worked until recently (the
>>error).
>>> >   So, I checked the help pages on the web, and they want
>>smtp.earthlink.net.
>>> > also tried smtp.mindspring.com, mail.earthlink.net.
>>>
>>> Can you ping any of them?  I just tried to ping smtp.earthlink.net
>>> and it worked fine (giving me an address of 207.217.120.207).
>>>
>>> What does your /etc/resolv.conf say?  Can you ping any other
>>> hosts?  (Basically, it sounds to me like your DNS setup is messed
>>> up somehow)
>>
>>Rusty,
>>
>>Earthlink wants you to use smtp.earthlink.net ??  Is that correct?  If so,
>>please try mail.smtp.earthlink.net Also contact customer support. Don't
>>depend on the web pages as they are not often up to date on recent changes.
>>
>>
>>--
>>Richard L. Proctor
>>Krystal Computer Services
>>PC Upgrades & Repairs
>>480-699-3098
>>
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