Trouble sending email

Rick Rosinski plug-discuss@lists.PLUG.phoenix.az.us
Mon, 05 Nov 2001 17:41:21 -0700


Richard,

I called customer service, told them my issue.  They told me to keep 
mail.mindspring.com, but they gave me a new phone number saying that the old 
one caused problems for those sending email (which was strainge).  I tried 
the number, and the same error happens, even with mail.smtp.mindspring.com 
(and smtp.mail.mindspring.com, and even smtp.mindspring.com)  Customer 
support (of course) does not support Linux (really big drag).  I can ping 
mail.mindspring.com.

>From: "Richard L. Proctor" <krycom1@home.com>
>Reply-To: plug-discuss@lists.PLUG.phoenix.az.us
>To: <plug-discuss@lists.PLUG.phoenix.az.us>
>Subject: Re: Trouble sending email
>Date: Sat, 3 Nov 2001 10:41:48 -0700
>
>
>----- Original Message -----
>From: Rusty Carruth <rustyc@descomp.com>
>To: <plug-discuss@lists.PLUG.phoenix.az.us>
>Sent: Saturday, November 03, 2001 11:03 AM
>Subject: Re: Trouble sending email
>
>
> > >
> > > I just found out that I can't send email through kmail anymore.  It 
>says
> > > that the smtp host couldn't be found.  I am an earthlink (formerly
> >
> > > using mail.mindspring.com for smtp.  That worked until recently (the
>error).
> > >   So, I checked the help pages on the web, and they want
>smtp.earthlink.net.
> > > also tried smtp.mindspring.com, mail.earthlink.net.
> >
> > Can you ping any of them?  I just tried to ping smtp.earthlink.net
> > and it worked fine (giving me an address of 207.217.120.207).
> >
> > What does your /etc/resolv.conf say?  Can you ping any other
> > hosts?  (Basically, it sounds to me like your DNS setup is messed
> > up somehow)
>
>Rusty,
>
>Earthlink wants you to use smtp.earthlink.net ??  Is that correct?  If so,
>please try mail.smtp.earthlink.net Also contact customer support. Don't
>depend on the web pages as they are not often up to date on recent changes.
>
>
>--
>Richard L. Proctor
>Krystal Computer Services
>PC Upgrades & Repairs
>480-699-3098
>
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