DSL service special for Qwest DSL customers

Nancy Sollars plug-discuss@lists.PLUG.phoenix.az.us
Thu, 20 Dec 2001 20:18:33 -0700


Im going to check with my wife to make sure she has'nt returned the email i
saw from qwest

label'd

time is running out

I hear you though im not impressed with their MSN change over ... I think il
call them up .. ( not that their lvl 1 support bodz are anything more useful
than blown fuses ) ...

but maybe someone there could answer those questions.

Im going to say i dont want to move over to MSN what more can you do for me
as a valued customer ... if they get snotty then well bad press can come
quickly ...

Nige
----- Original Message -----
From: "David P. Schwartz" <davids@desertigloo.com>
To: <plug-discuss@lists.PLUG.phoenix.az.us>
Sent: Thursday, December 20, 2001 7:55 PM
Subject: Re: DSL service special for Qwest DSL customers


> "Now through December 31, 2001, Switch to Inficad DSL for FREE!"  ==> No
setup fees.
>
> Just call them up.  602-265-4423.  Inficad/GetNet.  This offer is not on
their web site.
>
> Supposedly the switch to MSN happened at the end of October.  My Qwest.net
email addresses seem to still work, but then I don't use them
> at all.  A client told me last week that an email he sent out to a list of
his agents had a bunch of them returned -- they were all to
> @qwest.net addresses with an explanation that they've changed to @msn.com.
However, business customers are not being required to
> switch.  I wrote them a letter and sent emails saying I refused to switch
to MSN.  (It was a little worse than that -- I sent a letter
> to their corporate HQ asking what their policy was for engaging in
business with companies convicted of federal crimes, and asked why
> they'd force their customers to switch to service provided by a company
convicted on both the court and appellate level of violating the
> Sherman Antitrust act -- since that smells an awful lot like complicity to
me!)
>
> I've never heard anything back regarding my refusal to switch, but I did
get a call from someone who claimed to be an administrative
> assistant in their Executive Offices thanking me for my letter and saying
that it would be discussed in the next board meeting.  Lot of
> good it does now, huh?
>
> -David
>
> Nancy Sollars wrote:
>
> > David can u send me those details please .. we have had that email from
> > Qwest about the change over to MSN .. but as a Linux user i obviously
dont
> > want to go there ...
> >
> > ----- Original Message -----
> > From: "David P. Schwartz" <davids@desertigloo.com>
> > To: "plug" <plug-discuss@lists.PLUG.phoenix.az.us>
> > Sent: Thursday, December 20, 2001 7:16 PM
> > Subject: DSL service special for Qwest DSL customers
> >
> > > I just saw an ad in the freebie "bizAZ" magazine on page 35 that is
> > offering
> > > Qwest DSL customers a special deal to switch to them as ISP.  Now
through
> > > the end of December they are offering $0 setup fees for switching to
their
> > > DSL ISP service.  I was told it takes about ten days but they don't
shut
> > > down your service during that time (which is what Qwest told me is
> > > necessary).  They said service will be down for a few minutes when
they
> > > actually switch it over, tho, and you can keep using your Cisco 675/8
> > modem.
> > >
> > > It looks like for the same price that Qwest charges, you get the same
> > level
> > > of service (except not MSN) and ... a STATIC IP !!!
> > >
> > > This is an Inficad ad, but GetNet just bought them.
> > >
> > > Does anybody have anything interesting to say about their service with
> > > either GetNet or Inficad?
> > >
> > > FWIW, this same issue also has a handy guide to ISPs in the Phoenix
and
> > > Tucson areas on page 39.  It's a little dated (already) but useful.
> > >
> > > -David
> > >
> > > ________________________________________________
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