Qworst DSL - Liars!

Eric plug-discuss@lists.PLUG.phoenix.az.us
Mon, 27 Aug 2001 16:24:03 -0800


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Had better find out what state they are in before you do that.  In some
states, the consent of ALL parties is needed before recording the
conversation.  And note that many of qwest's representatives are in Montana.
Go here for a breakdown:

http://www.crimetime.com/phonecallssample.htm
  -----Original Message-----
  From: plug-discuss-admin@lists.PLUG.phoenix.az.us
[mailto:plug-discuss-admin@lists.PLUG.phoenix.az.us]On Behalf Of Furmanek,
Greg
  Sent: Monday, August 27, 2001 2:41 PM
  To: 'plug-discuss@lists.PLUG.phoenix.az.us'
  Subject: RE: Qworst DSL - Liars!


  Why don't you guys call them up the marketing people with a recorder
running
  (make sure that it is running) and then ask the questions again.

  If they try to sell you the same crap again then you have that on tape
  and demand what they have promissed or sue them for misleading
advertisement.

  Greg
    -----Original Message-----
    From: Lord Edward James William [mailto:galvatron33@hotmail.com]
    Sent: Monday, August 27, 2001 3:08 PM
    To: plug-discuss@lists.PLUG.phoenix.az.us
    Subject: Re: Qworst DSL - Liars!


    Yea they screwed me over in Washington last year. I was like eat a D^%&K
qwest.

    they dont know what dynamic and static means so they act like they do.
Kinda like those foools at fryes electronics that dont know shit but try to
sell you it anyway.

    Dusted and discusted

    187Windowskilla

    Linuxside 4  life


    52Lord Edward J. William II
    hm 623-412-0752
    wk 602-436-4092
    Lincoln Alumni 95' UCD Alumni 00' ASU 04'
    Grand Commandre York Rite Freemasonry
    Apache Lodge, Mesa, AZ
    >From: Jason
    >Reply-To: plug-discuss@lists.PLUG.phoenix.az.us
    >To: PLUG Discussion
    >Subject: Qworst DSL - Liars!
    >Date: Mon, 27 Aug 2001 19:26:55 +0000
    >
    >
    >Yes, the telemarketers who sell DSL for Qwest will actually blatantly
    >LIE to you.
    >
    >I can only assume they are on commission. Extreme commission. Either
    >that or I got absurdly unlucky.
    >
    >What I was told:
    >* Free el cheapo DSL modem than may or may not work with Linux. I
    >requested it anyways.
    >* 3 Microfilters for telephones.
    >* One free month.
    >* Static IP.
    >
    >What actually came:
    >Nothing but a paper with a login... and it also said
    >IP: (Dynamically assigned.)
    >
    >Cheap jerks didnt even send the microfilters!
    >
    >I tried to contact Qwest twice, and was told both times that I could
    >not change the order because I wasnt the phone line billee. Cant even
    >discuss it with me. Strange considering I placed it. Finally, the bill
    >came. Roommate asked me to call them again, and they stonewalled me
    >again.
    >
    >I asked that the order be cancelled entirely, since I was the one who
    >placed it, and that "isnt allowed", correct? She said someone messed
    >up if I placed the order, and not my roommate. But still refused to
    >reverse the charges.
    >
    >I asked to speak with a supervision, and instead the bitch put me on
    >hold for ten minutes, then told me that a supervision wouldnt speak
    >with me because I wasnt the account holder.
    >
    >That is one of the more obvious lies I've heard. Management reacts. If
    >she'd actually spoken with her supervisior, her supervisior would have
    >gotten on the line and told me "no" herself.
    >
    >In any case, Qwest has fucked themselves by sticking to this policy. I
    >have instructed my roommate to simply call them up and tell them that
    >he didnt place the order, and he wants the charges refunded. And since
    >the DSL has never been used, and since he truly, honestly didnt place
    >the order, he wont have to pay a damned thing.
    >
    >May Qwest telemarketers burn in hell.
    >
    >
    >
    >--
    >jkenner @ mindspring . com__
    >I Support Linux: _> _ _ |_ _ _ _|
    >Working Together To <__(_||_)| )| `(_|(_)(_|
    >To Build A Better Future. |
    >________________________________________________
    >See http://PLUG.phoenix.az.us/navigator-mail.shtml if your mail doesn't
post to the list quickly and you use Netscape to write mail.
    >
    >PLUG-discuss mailing list - PLUG-discuss@lists.PLUG.phoenix.az.us
    >http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss


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<META content=3D"text/html; charset=3Diso-8859-1" =
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<BODY>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN =
class=3D565072200-28082001>Had=20
better find out what state they are in before you do that.&nbsp; In some =
states,=20
the consent of ALL parties is needed before recording the =
conversation.&nbsp;=20
And note that many of qwest's representatives are in Montana.&nbsp; Go =
here for=20
a breakdown:</SPAN></FONT></DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN=20
class=3D565072200-28082001></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT color=3D#0000ff face=3DArial size=3D2><SPAN =
class=3D565072200-28082001><A=20
href=3D"http://www.crimetime.com/phonecallssample.htm">http://www.crimeti=
me.com/phonecallssample.htm</A></SPAN></FONT></DIV>
<BLOCKQUOTE style=3D"MARGIN-RIGHT: 0px">
  <DIV align=3Dleft class=3DOutlookMessageHeader dir=3Dltr><FONT =
face=3DTahoma=20
  size=3D2>-----Original Message-----<BR><B>From:</B>=20
  plug-discuss-admin@lists.PLUG.phoenix.az.us=20
  [mailto:plug-discuss-admin@lists.PLUG.phoenix.az.us]<B>On Behalf Of=20
  </B>Furmanek, Greg<BR><B>Sent:</B> Monday, August 27, 2001 2:41=20
  PM<BR><B>To:</B> =
'plug-discuss@lists.PLUG.phoenix.az.us'<BR><B>Subject:</B>=20
  RE: Qworst DSL - Liars!<BR><BR></DIV></FONT>
  <DIV><FONT color=3D#0000ff face=3DCourier size=3D2><SPAN=20
  class=3D786583822-27082001>Why don't you guys call them up the =
marketing people=20
  with a recorder running</SPAN></FONT></DIV>
  <DIV><FONT color=3D#0000ff face=3DCourier size=3D2><SPAN=20
  class=3D786583822-27082001>(make sure that it is running) and then ask =
the=20
  questions again.&nbsp; </SPAN></FONT></DIV>
  <DIV><FONT color=3D#0000ff face=3DCourier size=3D2><SPAN=20
  class=3D786583822-27082001></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT color=3D#0000ff face=3DCourier size=3D2><SPAN =
class=3D786583822-27082001>If=20
  they try to sell you the same crap again then you have that on=20
  tape</SPAN></FONT></DIV>
  <DIV><FONT color=3D#0000ff face=3DCourier size=3D2><SPAN=20
  class=3D786583822-27082001>and demand what they have promissed or sue =
them for=20
  misleading advertisement.</SPAN></FONT></DIV>
  <DIV><FONT color=3D#0000ff face=3DCourier size=3D2><SPAN=20
  class=3D786583822-27082001></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT color=3D#0000ff face=3DCourier size=3D2><SPAN=20
  class=3D786583822-27082001>Greg</SPAN></FONT></DIV>
  <BLOCKQUOTE=20
  style=3D"BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; =
PADDING-LEFT: 5px">
    <DIV align=3Dleft class=3DOutlookMessageHeader dir=3Dltr><FONT =
face=3DTahoma=20
    size=3D2>-----Original Message-----<BR><B>From:</B> Lord Edward =
James William=20
    [mailto:galvatron33@hotmail.com]<BR><B>Sent:</B> Monday, August 27, =
2001=20
    3:08 PM<BR><B>To:</B>=20
    plug-discuss@lists.PLUG.phoenix.az.us<BR><B>Subject:</B> Re: Qworst =
DSL -=20
    Liars!<BR><BR></DIV></FONT>
    <DIV>
    <P>Yea they screwed me over in Washington last year. I was like eat =
a=20
    D^%&amp;K qwest.</P>
    <P>they dont know what dynamic and static means so they act like =
they do.=20
    Kinda like those foools at fryes electronics that dont know shit but =
try to=20
    sell you it anyway.<BR><BR>Dusted and discusted</P>
    <DIV>187Windowskilla <BR></DIV>
    <DIV>Linuxside&nbsp;4 &nbsp;life<BR><BR></DIV>
    <DIV>52Lord Edward J. William II </DIV>
    <DIV>hm 623-412-0752 </DIV>
    <DIV></DIV>wk 602-436-4092=20
    <DIV></DIV>
    <DIV></DIV>Lincoln Alumni 95' UCD Alumni 00' ASU 04'=20
    <DIV></DIV>
    <DIV></DIV>Grand Commandre York Rite Freemasonry=20
    <DIV></DIV>
    <DIV></DIV>Apache Lodge, Mesa, AZ=20
    <DIV></DIV>
    <DIV></DIV>
    <DIV></DIV>
    <DIV></DIV>&gt;From: Jason <JKENNER@MINDSPRING.COM>
    <DIV></DIV>&gt;Reply-To: plug-discuss@lists.PLUG.phoenix.az.us=20
    <DIV></DIV>&gt;To: PLUG Discussion =
<PLUG-DISCUSS@LISTS.PLUG.PHOENIX.AZ.US>
    <DIV></DIV>&gt;Subject: Qworst DSL - Liars!=20
    <DIV></DIV>&gt;Date: Mon, 27 Aug 2001 19:26:55 +0000=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;Yes, the telemarketers who sell DSL for Qwest will =
actually=20
    blatantly=20
    <DIV></DIV>&gt;LIE to you.=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;I can only assume they are on commission. Extreme =
commission.=20
    Either=20
    <DIV></DIV>&gt;that or I got absurdly unlucky.=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;What I was told:=20
    <DIV></DIV>&gt;* Free el cheapo DSL modem than may or may not work =
with=20
    Linux. I=20
    <DIV></DIV>&gt;requested it anyways.=20
    <DIV></DIV>&gt;* 3 Microfilters for telephones.=20
    <DIV></DIV>&gt;* One free month.=20
    <DIV></DIV>&gt;* Static IP.=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;What actually came:=20
    <DIV></DIV>&gt;Nothing but a paper with a login... and it also said=20
    <DIV></DIV>&gt;IP: (Dynamically assigned.)=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;Cheap jerks didnt even send the microfilters!=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;I tried to contact Qwest twice, and was told both =
times that=20
    I could=20
    <DIV></DIV>&gt;not change the order because I wasnt the phone line =
billee.=20
    Cant even=20
    <DIV></DIV>&gt;discuss it with me. Strange considering I placed it. =
Finally,=20
    the bill=20
    <DIV></DIV>&gt;came. Roommate asked me to call them again, and they=20
    stonewalled me=20
    <DIV></DIV>&gt;again.=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;I asked that the order be cancelled entirely, since I =
was the=20
    one who=20
    <DIV></DIV>&gt;placed it, and that "isnt allowed", correct? She said =
someone=20
    messed=20
    <DIV></DIV>&gt;up if I placed the order, and not my roommate. But =
still=20
    refused to=20
    <DIV></DIV>&gt;reverse the charges.=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;I asked to speak with a supervision, and instead the =
bitch=20
    put me on=20
    <DIV></DIV>&gt;hold for ten minutes, then told me that a supervision =
wouldnt=20
    speak=20
    <DIV></DIV>&gt;with me because I wasnt the account holder.=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;That is one of the more obvious lies I've heard. =
Management=20
    reacts. If=20
    <DIV></DIV>&gt;she'd actually spoken with her supervisior, her =
supervisior=20
    would have=20
    <DIV></DIV>&gt;gotten on the line and told me "no" herself.=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;In any case, Qwest has fucked themselves by sticking =
to this=20
    policy. I=20
    <DIV></DIV>&gt;have instructed my roommate to simply call them up =
and tell=20
    them that=20
    <DIV></DIV>&gt;he didnt place the order, and he wants the charges =
refunded.=20
    And since=20
    <DIV></DIV>&gt;the DSL has never been used, and since he truly, =
honestly=20
    didnt place=20
    <DIV></DIV>&gt;the order, he wont have to pay a damned thing.=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;May Qwest telemarketers burn in hell.=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;--=20
    <DIV></DIV>&gt;jkenner @ mindspring . com__=20
    <DIV></DIV>&gt;I Support Linux: _&gt; _ _ |_ _ _ _|=20
    <DIV></DIV>&gt;Working Together To &lt;__(_||_)| )| `(_|(_)(_|=20
    <DIV></DIV>&gt;To Build A Better Future. | <S>
    <DIV></DIV>&gt;________________________________________________=20
    <DIV></DIV>&gt;See http://PLUG.phoenix.az.us/navigator-mail.shtml if =
your=20
    mail doesn't post to the list quickly and you use Netscape to write =
mail.=20
    <DIV></DIV>&gt;=20
    <DIV></DIV>&gt;PLUG-discuss mailing list -=20
    PLUG-discuss@lists.PLUG.phoenix.az.us=20
    =
<DIV></DIV>&gt;http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-disc=
uss=20

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