Methodology or Philosophy of Troubleshooting

[Eric Van Buskirk]

Thanks, but "ldconfig" did not work.  Moreover, I did "rpm -q glibc," and
rpm reports that I have the seemingly latest version of glibc
(glibc-2.2.2-10).

> -----Original Message-----
> From: plug-discuss-admin@lists.PLUG.phoenix.az.us
> [mailto:plug-discuss-admin@lists.PLUG.phoenix.az.us]On Behalf Of
> jiva@opnix.com
> Sent: Sunday, August 05, 2001 9:55 PM
> To: plug-discuss@lists.PLUG.phoenix.az.us
> Subject: Re: Methodology or Philosophy of Troubleshooting
>
>
>
> Just for giggles... try /sbin/ldconfig as root.  Sometimes library
> authors fail to run this to update library info, or sometimes people
> su to root and don't get /sbin in their path, thus resulting in not
> being able to run the tool when they run rpm.
>
> On Sun, Aug 05, 2001 at 09:44:36PM -0800, Eric Van Buskirk wrote:
> > Hi,
> >
> > I am trying to develop a bag of tricks here.  Because now I
> must admit that
> > when I get anything other than a networking problem (I am not a
> coder), I am
> > frozen; a deer in the headlights.  So I would like to ask
> whether anyone has
> > some general thoughts on how to tackle a Linux problem; whether
> anyone has
> > some heurisms or general methodolgies or truths that they would like to
> > share.  So perhaps I could explain the problem, and someone
> could explain
> > the thought process of how to solve it?
> >
> > I loaded RH 7.1 on my laptop (again).  Linuxconf was somehow
> not installed,
> > so I installed it via rpm ("rpm -ih
> linuxfonf-1.24r2-10.i386.rpm").  But rpm
> > would not install it because it failed a dependency: it first
> wanted "gd."
> > So I installed gd-2.0.1-1.i386.rpm.  Then I typed "linuxconf" and the
> > following error message was displayed: ""linuxconf: error while loading
> > shared libraries: libgd.so.1.8: cannot load shared object file:
> No such file
> > or directory".
> >
> > Not knowing what the hell that meant, I loaded
> libgd-1.3-4.i386.rpm which
> > seemingly had not been loaded during the original install.
> Still, however,
> > I receive the same error message when I type "linuxconf."
> >
> > So I thought maybe I should look at the source code (is that
> how problems
> > like this are solved)??? But I am not sure which file to look
> at.  I don't
> > even know how to look at linuxconf , as I don't know where it is ("find
> > / -name linuxconf*" did not turn it up).
> >
> > So could someone tell me how to tackle this.  What is the
> > methodology???????????????????????????????/
> >
> > Thank you,
> >
> > Eric
> >
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