Qwest.net changing to MSN

[Dan Brown]

I just saw on /. that qwest.net is changing over to MSN (should I
be surprised that I heard about this first from a 3rd party and
not from Qwest?).

Of course, Qwest has never supported Linux so all their references
are to Windows (Mac people have to wait).

If I correctly read the small print in the MSN Disclaimer section of
the the Qwest FAQ found on /.

    http://www.qwest.net/nav4/msn/faq.html

I see that I may be paying more for this unrequested service:

  Offer Details: You must additionally subscribe to MSN Internet Access in
  accordance with its Subscription Agreement to access the service. Until
  you cancel your account or select an alternative plan, your phone bill will
  continue to be automatically charged with your current price plan ($37.90
  per month or $47.90 per month) through March 31, 2002, and thereafter you
  will automatically be charged the current price for the MSN Standard
  Unlimited Broadband Access Plan. You must be 18 years old or older. MSN
  Broadband Internet Access is available only to users of the Windows® 98 or
  later operating systems. MSN Internet Access is available only for personal
  noncommercial use. Your subscription includes 10 hours per month of dial up
  Internet access (i.e. dial away roaming). Local phone and/or long distance
  toll charges may apply to dial-up access. It is the customer's responsibility
  to check with a local phone company to determine if dial-up access numbers
  are local. Dial-up access in excess of 10 hours per month will be billed at
  the rate of $1.50 per hour. Local market network activity and capacity may
  affect dial-up access availability.

I tried to call Qwest at the 800 number they list in the FAQ.  I got through
quickly but when I asked "Why?" and "What if I do not want this?" and "Is it
correct that I will have to pay more?" she pleaded ignorance (I haven't gone
through training on this yet).  She forwarded me to the Qwest.net tech support
menu...menu...menu...  All of our reps are busy.  Your estimated wait time
is 39 minutes.  I hung up.

Anyone know of a relatively inexpensive, reliable high-speed service available
in the Tempe area?  I checked the Cox web page and the @home service is still
not available in my area.

Thanks,
Dan Brown