[PLUG-Devel] Issue tracking solution?

[Michael R. Crusoe]

*cough*

How about Google's?

For example: http://code.google.com/p/google-web-toolkit/issues/list

On 10/28/06, Alan Dayley <alandd at consultpros.com> wrote:
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> I'm looking for recommendations for an issue tracking solution.
>
> If you are happy with your current solution, I'd like to hear about it.
>  Even if that solution does not fully meet my "requirements" below, I'd
> still like to know your good experiences.  (I say "good" because there
> are lots of bad ones but I'd rather start looking at what is worth
> considering rather than what should be steered away from.)
>
> I don't have a formal requirements document yet but some general needs I
> am shooting for:
>
> - - Issue Types
> - -- Software and hardware bugs
> - -- Problem reports not tied to specific causes
> - -- Internal process changes
>
> - - Issue Input Sources
> - -- Engineers, software and hardware
> - -- Testers
> - -- Quality / Field Application Engineers (customer issues)
> - -- Manufacturing Test Engineers
>
> - - Tracking
> - -- Issue report source
> - -- Description information (usual data like date, symptoms, creation
> recipe, etc.)
> - -- Status
> - -- Assigned investigator (which may change as progresses)
> - -- History of actions
> - -- Comments
>
> - - Reporting
> - -- Task list for a person
> - -- Time performance like time to complete, no action for a long time, etc.
> - -- Other reports and custom ones possible
>
> - - Interface
> - -- Multi-user
> - -- Web based front end, ie. no client application to install
> - -- Email notifications based on lists or administration assignment or
> self-subscription
> - -- Web based administration
> - -- FS/OSS *SQL back end
> - -- Scales to tens of users
>
> - - Hardware
> - -- Runs on a Linux based server with a fully FS/OSS server stack
>
> Alan
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