[PLUG-Devel] Issue tracking solution?

[Alan Dayley]

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Adding to the list of possibilities after a quick search:

Request Tracker - http://www.bestpractical.com/rt - Looks well liked and
is the most popular issue tracking solution on Freshmeat.net.  Even has
an ORielly book.

OTRS (Open source Ticket Request System) - http://otrs.org/ - Brief
overview look promising.

CRM-CTT - http://www.crm-ctt.com/ - Looks interesting but have only read
the home page so far.

Alan

Alan Dayley wrote:
> Thanks you.  I saw Scarab as a candidate.  My current short list also
> includes:
> 
> Roundup - http://roundup.sourceforge.net/ - The descriptions on the site
> looks impressive.
> 
> Trac - http://trac.edgewall.org/ - This one has impressed me in the past
> but appears to be more software development centric than my current
> goals.  The tight integration with a wiki will be a stumbling block for
> some.  It is still a possibility.
> 
> Bugzilla (or Issuezilla) - http://www.bugzilla.org/ - This is well known
> and widely used in the open source world.  However, complaints a lousy
> UI are also well known.  If non-developers are to use the tool, it
> cannot be too techy or hard to use so I don't know.  Also, I cannot find
> a home page for Issuezilla.
> 
> That is where my research is so far.  Any suggestions beyond these and
> experience with any of them are very welcome input.
> 
> Alan

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