Fw: HB2041 - UCTIA

David Demland demland@home.com
Thu, 8 Mar 2001 22:26:18 -0700


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I just got home and found this E-Mail. We have at least one person for =
us.

David Demland
----- Original Message -----=20
From: Gabrielle Giffords=20
To: 'David Demland'=20
Sent: Thursday, March 08, 2001 3:10 PM
Subject: RE: HB2041 - UCTIA


Dear David,
I have been working on trying to kill UCITA.  Thanks for your message.
Sincerely,
Gabrielle Giffords
State Representative District 13
1700 W. Washington
Phoenix, AZ  85007-2844
(602) 542-5108
ggifford@azleg.state.az.us
  -----Original Message-----
  From: David Demland [mailto:demland@home.com]
  Sent: Sunday, March 04, 2001 10:43 PM
  To: ggifford@azleg.state.az.us
  Subject: HB2041 - UCTIA


  Dear Representative Giffords,

  Let me introduce myself, my name is David Demland. I have been a =
software engineer for almost 14 years. Today I hold the title of Quality =
Assurance, QA, Manager. I am currently working at a software company in =
Phoenix. Not only do I work in the field but I also teach software =
engineering type courses at the university level. To help easy an =
incredible desire to learn I am also pursuing a masters degree in =
Computer Information Systems, CIS. Not only do I consider myself an =
expert in software development but my peers reinforce this by asking me =
to give presentations and advice to local companies that are trying to =
change the way they produce software and the quality of their products. =
When it comes to software I speak from experience and from an attitude =
of always rasing the bar of quality for software products. With this =
said I want it to be clear that I am addressing you as a very =
knowledgeable person from the software industry, an expert if you would.

  The reason for this letter is to address my concerns that HB2041, also =
known as UCITA. I would like to make it clear from the start, this bill =
is bad for the software industry as a whole and it is almost as dreadful =
for the consumer as the depression. I submit the following information =
as reasons to why this bill should die and never be resurrected in the =
future.

  Before we can look at the bill itself we will take a look at how the =
professional originations stand in regards to UCITA. The Association for =
Computing Machinery, ACM, is an origination that was founded in 1947. It =
was the first educational and scientific computer society in the world =
(ACM). ACM is comprised of over 80,000 members in the computer industry =
today. They do not support UCITA. The Institute for Electrical and =
Electronic Engineers, IEEE, known for the standards they have produced =
for the computer industry which has lead very high levels of =
interoperability of systems. IEEE consist of 366,135 members in the =
computer industry today. They to do not support UCITA (IEEE). The =
America Society for Quality, ASQ, is the quality related side of =
business, does not support UCITA (ASQ). The Software Engineering =
Institute, SEI, which was established by the Department Of Defense, DOD, =
to help the industry improve software development practices does not =
support UCITA (SEI). Is it becoming clear that the professionals in the =
industry do not support UCITA.

  If these are not enough, there are lawyers and law colleges that =
oppose UCITA. The University of Arizona James E. Rogers College of Law, =
has published a paper on why UCITA should be opposed (UofA). American =
Library Association, ALA, does not support UCITA (ALA). The American =
Association of Law Libraries, AALL, does not support UCITA (AALL). Cem =
Kaner, a former software engineer and now lawyer, has a wealth of =
information about UCITA from both a technical side and the consumer side =
does not support UCITA (Kaner).

  Looking at just these oppositions, this bill maybe should not have =
even been introduced. If this bill dealt with the medical profession, =
and it had this kind of opposition, would the opinions of the medical =
profession originations be overlooked, or glazed over? Or would these =
originations carry weight with their opinions? I would hope that these =
computer and law originations would carry some weight when it comes to =
UCITA. Just remember that Microsoft, Oracle, Adobe, and Intel - all of =
which have worked on and supported UCITA, have one group they answer to. =
That is their shareholders. The consumer, at times, is a necessary evil =
they have to live with, the customer is not who they have to server =
first.

  With this said I would like to look at parts of the bill directly.

  44-7202

  Item 19, in this section, can be used to strip freedom of speech when =
it comes to a software product. The terms "contractual use restriction" =
is defined as "an enforceable term that defines or limits the use, =
disclosure of, or access to licensed information or informational =
rights, including a term that defines the scope of a license". In =
44-7307 it states "If a license expressly limits use of the information =
or informational rights, use in any other manner is a breach of =
contract". How do you justify to the consumer that open and honest =
software product reviews will no longer be allowed after software =
development companies put into their license that no information may be =
published about their software without their approval? I would hope that =
no one is naive enough to think that a software development company =
would allow bad review of their product to be published. Just think what =
would happen if a company can keep someone from publishing a bad report =
on it's product. Where does this leave the consumer?

  44-7265

  This section makes it so that no one can filter their E-Mail any more. =
This section says that even if a consumer does not know they have =
received an E-Mail from a publisher they are assumed to have received =
it. This means that if there is any E-Mail filtering to keep junk mail, =
pornography, and any other unwanted E-Mail it will have to be turned =
off. This is just so a consumer does not miss a change in the contract =
agreement from a software publisher. How do you tell parents that their =
children will have to sort through all this E-Mail just so the changes =
made in the software agreement, after the software has purchased, is not =
missed? Are parents expected to go through all E-Mail or allow children =
to go through pornography E-Mail? What is the choice here?

  44-7351

  This section will allow post-sale disclaimer to be enforceable. This =
is a novel idea. What about buy a car without being able to test drive =
it but it is sold "as is". I do not know many people who would buy =
anything without seeing it first, but now we are being told that it can =
happen in software and the consumer can not return it for any reason. =
What will be next? Am I the only one here to find this a very big =
problem? Who would have ever thought of this as something the consumer =
needs? It is not just the opposite of what needs to be done to protect =
the consumer?

  44-7352

  This section allows software development companies to demonstrate a =
differ product than what is shipped to the consumer. Under this section =
a software development company can show a "Demo" version and ship the =
consumer the shipping version that may not have all the features that =
was shown to the consumer. Are we going to make the "Bait and switch" =
legal now? Where is this in the consumer's best interest?

  44-7403

  This section allow software development companies to restrict transfer =
of software. Now this may sound good at first but look at these impacts. =
This goes far beyond copyright law. Under current conditions if a user =
removes the software from their computer they may give the software to =
someone else. This section removes that. This means that a when a family =
is done with an encyclopedia, that is on CD, it can not give it to a =
school for use. Are we saying that schools do not need these gifts any =
more, or that the state will supply them at full cost instead of =
allowing parents to get involved with the school?

  An other problem with this is that there will be no way used =
bookstores and record stores can sell used software. How do we tell the =
used software businesses in Arizona that you will have to close up and =
do something else? I have seen these businesses in Phoenix and Tucson so =
who will be the one to have to tell them that they are going to have to =
close down? The ones I have seen seem to be small family businesses. Do =
we really want to say to these businesses, and the world, that Arizona =
will support only big business and forget the small business that we =
have been built on? Are we ready to say that part of the American dream =
is dead?

  44-7501

  This section will allow a material breach of contract to be determined =
by a software development company. Do I have to go to far here? Who will =
protect the consumer? Are we saying that software development companies =
are going to be fair to the consumer when it come to this subject? Again =
I ask: who is the software development company held accounted to?

  44-7565 and 44-7566

  These sections allow a software publisher to place a "back door" into =
their software that may be used to disable the software remotely. I know =
this may not sound to bad at first but lets put it into a little =
different terms. What if you bough a car for $18,000.00 and two years =
later the manufacture did not want to support it any longer and the =
manufacture disabled the car from running and the only thing you could =
do is to buy the newer model that now is $22,000.00. The car =
manufacture's job became easy because they no longer have to have long =
warranties, nor would they have to have extend time periods of making =
parts or many other things. Why should a consumer be required to upgrade =
a piece of software that meets their needs just because the development =
company no longer wants to support that software and wants the consumer =
to pay more money just to benefit the development company? What is the =
difference?

  The second issue here is security. Just this past week it was reported =
that "hacker" had stolen top secret U.S. Space code. This is from a very =
high secured computer system. What happens to security on a desktop =
computer when these back doors are put into every piece of software? How =
does the consumer protect themselves from a security problem just =
because an irate engineer leaves a company and wants to get even? What =
if the engineer worked on Microsoft Money and used this back door to get =
personal information? It has been reported on the news that with just a =
Social Security Number, address, and a credit card number someone's =
identity may be stolen. How do we protect the public's privacy?

  Just in closing I would like to make it clear, UCITA is just plain bad =
law. With the number of professional originations that are against UCITA =
it would seem that the practitioners are say stop before we do something =
really stupid. Now is the time to act. Kill UCITA before it has a chance =
to hurt the consumer. We will all live better without it. I would also =
like you to ask yourself the next time someone says that UCITA is good, =
ask who are they accountable to a company or the consumer.

  Thank You,

  David Demland

  3506 E. Glenrosa

  Phoenix, AZ 85018

  (602) 955-3248

  References

  ACM - Association for Computing Machinery [On-line] Available: =
http://info.acm.org

  IEEE - Electrical and Electronic Engineers [On-line] Available: =
http://www.ieeeusa.org/forum/ POSITIONS/ucita.html

  ASQ - America Society for Quality [On-line] Available: =
http://sqp.asq.org/vol1_issue4/ sqp_v1i4_kaner.html

  SEI - Software Engineering Institute [On-line] Available: =
http://www.badsoftware.com/sei.htm

  UofA - University of Arizona [On-line] Available: =
http://www.ala.org/washoff/ucita/ braucher.html

  ALA - American Library Association [On-line] Available: =
http://www.ala.org/washoff/ucita/

  AALL - American Association of Law Libraries [On-line] Available: =
http:// www.ll.georgetown.edu/aallwash/so101399.html

  Cem Kaner - Bad software [On-line] Available: =
http://www.badsoftware.com/


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<DIV><FONT face=3DArial size=3D2>I just got home and found this E-Mail. =
We have at=20
least one person for us.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>David Demland</FONT></DIV>
<DIV style=3D"FONT: 10pt arial">----- Original Message -----=20
<DIV style=3D"BACKGROUND: #e4e4e4; font-color: black"><B>From:</B> <A=20
title=3Dggifford@azleg.state.az.us=20
href=3D"mailto:ggifford@azleg.state.az.us">Gabrielle Giffords</A> </DIV>
<DIV><B>To:</B> <A title=3Ddemland@home.com =
href=3D"mailto:demland@home.com">'David=20
Demland'</A> </DIV>
<DIV><B>Sent:</B> Thursday, March 08, 2001 3:10 PM</DIV>
<DIV><B>Subject:</B> RE: HB2041 - UCTIA</DIV></DIV>
<DIV><BR></DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN =
class=3D820501322-08032001>Dear=20
David,</SPAN></FONT></DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN =
class=3D820501322-08032001>I have=20
been working on trying to kill UCITA.&nbsp; Thanks for your=20
message.</SPAN></FONT></DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN =
class=3D820501322-08032001>
<DIV><FONT face=3DArial size=3D2>Sincerely,</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>Gabrielle Giffords</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>State Representative District =
13</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>1700 W. Washington</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>Phoenix, AZ&nbsp; =
85007-2844</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>(602) 542-5108</FONT></DIV>
<DIV><FONT face=3DArial size=3D2><A=20
href=3D"mailto:ggifford@azleg.state.az.us">ggifford@azleg.state.az.us</A>=
</FONT></DIV></SPAN></FONT></DIV>
<BLOCKQUOTE style=3D"MARGIN-RIGHT: 0px">
  <DIV class=3DOutlookMessageHeader><FONT face=3D"Times New Roman"=20
  size=3D2>-----Original Message-----<BR><B>From:</B> David Demland=20
  [mailto:demland@home.com]<BR><B>Sent:</B> Sunday, March 04, 2001 10:43 =

  PM<BR><B>To:</B> ggifford@azleg.state.az.us<BR><B>Subject:</B> HB2041 =
-=20
  UCTIA<BR><BR></DIV></FONT>
  <DIV><FONT face=3DArial size=3D2>
  <P>Dear Representative Giffords,</P>
  <P>Let me introduce myself, my name is David Demland. I have been a =
software=20
  engineer for almost 14 years. Today I hold the title of Quality =
Assurance, QA,=20
  Manager. I am currently working at a software company in Phoenix. Not =
only do=20
  I work in the field but I also teach software engineering type courses =
at the=20
  university level. To help easy an incredible desire to learn I am also =

  pursuing a masters degree in Computer Information Systems, CIS. Not =
only do I=20
  consider myself an expert in software development but my peers =
reinforce this=20
  by asking me to give presentations and advice to local companies that =
are=20
  trying to change the way they produce software and the quality of =
their=20
  products. When it comes to software I speak from experience and from =
an=20
  attitude of always rasing the bar of quality for software products. =
With this=20
  said I want it to be clear that I am addressing you as a very =
knowledgeable=20
  person from the software industry, an expert if you would.</P>
  <P>The reason for this letter is to address my concerns that HB2041, =
also=20
  known as UCITA. I would like to make it clear from the start, this =
bill is bad=20
  for the software industry as a whole and it is almost as dreadful for =
the=20
  consumer as the depression. I submit the following information as =
reasons to=20
  why this bill should die and never be resurrected in the future.</P>
  <P>Before we can look at the bill itself we will take a look at how =
the=20
  professional originations stand in regards to UCITA. The Association =
for=20
  Computing Machinery, ACM, is an origination that was founded in 1947. =
It was=20
  the first educational and scientific computer society in the world =
(ACM). ACM=20
  is comprised of over 80,000 members in the computer industry today. =
They do=20
  not support UCITA. The Institute for Electrical and Electronic =
Engineers,=20
  IEEE, known for the standards they have produced for the computer =
industry=20
  which has lead very high levels of interoperability of systems. IEEE =
consist=20
  of 366,135 members in the computer industry today. They to do not =
support=20
  UCITA (IEEE). The America Society for Quality, ASQ, is the quality =
related=20
  side of business, does not support UCITA (ASQ). The Software =
Engineering=20
  Institute, SEI, which was established by the Department Of Defense, =
DOD, to=20
  help the industry improve software development practices does not =
support=20
  UCITA (SEI). Is it becoming clear that the professionals in the =
industry do=20
  not support UCITA.</P>
  <P>If these are not enough, there are lawyers and law colleges that =
oppose=20
  UCITA. The University of Arizona James E. Rogers College of Law, has =
published=20
  a paper on why UCITA should be opposed (UofA). American Library =
Association,=20
  ALA, does not support UCITA (ALA). The American Association of Law =
Libraries,=20
  AALL, does not support UCITA (AALL). Cem Kaner, a former software =
engineer and=20
  now lawyer, has a wealth of information about UCITA from both a =
technical side=20
  and the <FONT face=3DTimes>consumer side</FONT> does not support UCITA =

  (Kaner).</P>
  <P>Looking at just these oppositions, this bill maybe should not have =
even=20
  been introduced. If this bill dealt with the medical profession, and =
it had=20
  this kind of opposition, would the opinions of the medical profession=20
  originations be overlooked, or glazed over? Or would these =
originations carry=20
  weight with their opinions? I would hope that these computer and law=20
  originations would carry some weight when it comes to UCITA. Just =
remember=20
  that Microsoft, Oracle, Adobe, and Intel - all of which have worked on =
and=20
  supported UCITA, have one group they answer to. That is their =
shareholders.=20
  The <FONT face=3DTimes>consumer, at times, is a necessary evil they =
have to live=20
  with, the customer is not who they have to server first.</P>
  <P>With this said I would like to look at parts of the bill =
directly.</P>
  <P>44-7202</P>
  <P>Item 19, in this section, can be used to strip freedom of speech =
when it=20
  comes to a software product. The terms "contractual use restriction" =
is=20
  defined as "an enforceable term that defines or limits the use, =
disclosure of,=20
  or access to licensed information or informational rights, including a =
term=20
  that defines the scope of a license". In 44-7307 it states "If a =
license=20
  expressly limits use of the information or informational rights, use =
in any=20
  other manner is a breach of contract". How do you justify to the=20
  consumer</FONT><FONT face=3D"Times New Roman"> that open and honest =
software=20
  product reviews will no longer be allowed after software development =
companies=20
  put into their license that no information may be published about =
their=20
  software without their approval? I would hope that no one is naive =
enough to=20
  think that a software development company would allow bad review of =
their=20
  product to be published. Just think what would happen if a company can =
keep=20
  someone from publishing a bad report on it&#8217;s product. Where does =
this leave=20
  the </FONT><FONT face=3DTimes>consumer?</P>
  <P>44-7265</P>
  <P>This section makes it so that no one can filter their E-Mail any =
more. This=20
  section says that even if a consumer does not know they have received =
an=20
  E-Mail from a publisher they are assumed to have received it. This =
means that=20
  if there is any E-Mail filtering to keep junk mail, pornography, and =
any other=20
  unwanted E-Mail it will have to be turned off. This is just so a =
consumer does=20
  not miss a change in the contract agreement from a software publisher. =
How do=20
  you tell parents that their children will have to sort through all =
this E-Mail=20
  just so the changes made in the software agreement, after the software =
has=20
  purchased, is not missed? Are parents expected to go through all =
E-Mail or=20
  allow children to go through pornography E-Mail? What is the choice =
here?</P>
  <P>44-7351</P>
  <P>This section will allow post-sale disclaimer to be enforceable. =
This is a=20
  novel idea. What about buy a car without being able to test drive it =
but it is=20
  sold "as is". I do not know many people who would buy anything without =
seeing=20
  it first, but now we are being told that it can happen in software and =
the=20
  consumer can not return it for any reason</FONT><FONT face=3D"Times =
New Roman">.=20
  What will be next? Am I the only one here to find this a very big =
problem? Who=20
  would have ever thought of this as something the </FONT><FONT=20
  face=3DTimes>consumer needs? It is not just the opposite of what needs =
to be=20
  done to protect the consumer?</P>
  <P>44-7352</P>
  <P>This section allows software development companies to demonstrate a =
differ=20
  product than what is shipped to the consumer. Under this section a =
software=20
  development company can show a "Demo" version and ship the consumer =
the=20
  shipping version that may not have all the features that was shown to =
the=20
  consumer. Are we going to make the "Bait and switch" legal now? Where =
is this=20
  in the consumer&#8217;s best interest?</P>
  <P>44-7403</P>
  <P>This section allow software development companies to restrict =
transfer of=20
  software. Now this may sound good at first but look at these impacts. =
This=20
  goes far beyond copyright law. Under current conditions if a user =
removes the=20
  software from their computer they may give the software to someone =
else. This=20
  section removes that. This means that a when a family is done with an=20
  encyclopedia, that is on CD, it can not give it to a school for use. =
Are we=20
  saying that schools do not need these gifts any more, or that the =
state will=20
  supply them at full cost instead of allowing parents to get involved =
with the=20
  school?</P>
  <P>An other problem with this is that there will be no way used =
bookstores and=20
  record stores can sell used software. How do we tell the used software =

  businesses in Arizona that you will have to close up and do something =
else? I=20
  have seen these businesses in Phoenix and Tucson so who will be the =
one to=20
  have to tell them that they are going to have to close down? The ones =
I have=20
  seen seem to be small family businesses. Do we really want to say to =
these=20
  businesses, and the world, that Arizona will support only big business =
and=20
  forget the small business that we have been built on? Are we ready to =
say that=20
  part of the American dream is dead?</P>
  <P>44-7501</P>
  <P>This section will allow a material breach of contract to be =
determined by a=20
  software development company. Do I have to go to far here? Who will =
protect=20
  the consumer? Are we saying that software development companies are =
going to=20
  be fair to the consumer when it come to this subject? Again I ask: who =
is the=20
  software development company held accounted to?</P>
  <P>44-7565 and 44-7566</P>
  <P>These sections allow a software publisher to place a "back door" =
into their=20
  software that may be used to disable the software remotely. I know =
this may=20
  not sound to bad at first but lets put it into a little different =
terms. What=20
  if you bough a car for $18,000.00 and two years later the manufacture =
did not=20
  want to support it any longer and the manufacture disabled the car =
from=20
  running and the only thing you could do is to buy the newer model that =
now is=20
  $22,000.00. The car manufacture&#8217;s job became easy because they =
no longer have=20
  to have long warranties, nor would they have to have extend time =
periods of=20
  making parts or many other things. Why should a consumer be required =
to=20
  upgrade a piece of software that meets their needs just because the=20
  development company no longer wants to support that software and wants =
the=20
  consumer to pay more money just to benefit the development company? =
What is=20
  the difference?</P>
  <P>The second issue here is security. Just this past week it was =
reported that=20
  "hacker" had stolen top secret U.S. Space code. This is from a very =
high=20
  secured computer system. What happens to security on a desktop =
computer when=20
  these back doors are put into every piece of software? How does the=20
  consumer</FONT><FONT face=3D"Times New Roman"> protect themselves from =
a=20
  security problem just because an irate engineer leaves a company and =
wants to=20
  get even? What if the engineer worked on Microsoft Money and used this =
back=20
  door to get personal information? It has been reported on the news =
that with=20
  just a Social Security Number, address, and a credit card number =
someone&#8217;s=20
  identity may be stolen. How do we protect the public&#8217;s =
privacy?</FONT></P>
  <P>Just in closing I would like to make it clear, UCITA is just plain =
bad law.=20
  With the number of professional originations that are against UCITA it =
would=20
  seem that the practitioners are say stop before we do something really =
stupid.=20
  Now is the time to act. Kill UCITA before it has a chance to hurt the =
<FONT=20
  face=3DTimes>consumer</FONT>. We will all live better without it. I =
would also=20
  like you to ask yourself the next time someone says that UCITA is =
good, ask=20
  who are they accountable to a company or the <FONT =
face=3DTimes>consumer.</P>
  <P>Thank You,</P>
  <P>David Demland</P>
  <P>3506 E. Glenrosa</P>
  <P>Phoenix, AZ 85018</P>
  <P>(602) 955-3248</P>
  <P>References</P>
  <P>ACM - Association for Computing Machinery [On-line] Available:=20
  http://info.acm.org</P>
  <P>IEEE - Electrical and Electronic Engineers [On-line] Available:=20
  http://www.ieeeusa.org/forum/ POSITIONS/ucita.html</P>
  <P>ASQ - America Society for Quality [On-line] Available:=20
  http://sqp.asq.org/vol1_issue4/ sqp_v1i4_kaner.html</P>
  <P>SEI - Software Engineering Institute [On-line] Available:=20
  http://www.badsoftware.com/sei.htm</P>
  <P>UofA - University of Arizona [On-line] Available:=20
  http://www.ala.org/washoff/ucita/ braucher.html</P>
  <P>ALA - American Library Association [On-line] Available:=20
  http://www.ala.org/washoff/ucita/</P>
  <P>AALL - American Association of Law Libraries [On-line] Available: =
http://=20
  www.ll.georgetown.edu/aallwash/so101399.html</P>
  <P>Cem Kaner - Bad software [On-line] Available:=20
  =
http://www.badsoftware.com/</P></FONT></FONT></DIV></BLOCKQUOTE></BODY></=
HTML>

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