Well as of the first, I am no longer employed by the aforementioned service provider. The article was interesting - but I actually wrote the author with the following after reading the article - my question is whether the 8-12GB was upload only, or upload/download

Was 8 - 12 TB (TeraBYTES) the combined, or just the upload? From reading the article it was unclear which was being referred to. 

The reason this number caught my eye is that 12 TB on a 35 Mbps (MegaBITS/second) connection is literally 100% of a regular 30 day month. If it's upload only - he's using his upload pegged at 35 Mbps for the entire time he's online. I recognized that number from looking at utilization graphs for business class customers (which don't have a cap). I'm not in any position to comment on this officially (especially as a former employee), but if someone is uploading 8-12 TB/month, on a shared medium, which DOCSIS over HFC (Hybrid Fiber/Coaxial) definitely is, they are the single largest user of upstream bandwidth on the node. 

Here's the fun part - I'm a consumer, I get that what "unlimited" means is an arbitrary and oft debated question. Looking at data caps in the mobile industry - is unlimited truly ever unlimited? At the other hand, I'm a professional service provider engineer - those nodes are using shared upstream sources, and he is utilizing 20% of that upstream on a regular basis. How do you decide to police that? How much is too much, etc, etc. As i said, I can't comment on that - but given that shared upstream is only 150Mbps on a node - and that nodes serve 100s of customers, he's an outlier, and the outlier, as in "you can't lie out any further". 

Granted that's all an assumption off of that being upload only - if it's shared up/down, then it's still notable, and he's still an outlier. 

Managing these networks isn't easy - but it is getting better, Cox is aggressively rolling out Fiber deeper into their nodes and splitting them using newer techniques that will allow coax to deliver much faster down speeds (10Gbps if I recall correctly) and everyone's favorite punching back on cable - upload (up to 1Gbps). Those are contingent on newer DOCSIS specs, 3.1 -> 4.0 and some magic caled Full Duplex DOCSIS that allow you to use all frequences on the RF plant both directions. 

I honestly have no idea how to manage a DSLAM/DSL network, are they on a shared medium like DOCSIS RF? If so individual QoS can be implemented and shared much more easier than an HFC design. 

Speaking to FTTH builds - Cox is still doing those in greenfield builds, as is CLINK, but it's incredibly expensive to do in brownfield (already built) neighborhoods. I live in one of the areas of GA that has FTTH and love it, but I don't relish the digging that had to be done to accomplish it. Not saying it can't be done, but I get why Google Fiber, AT&T, VZ Fios, et. al have held off for so long or have delayed/canceled their future brownfields. It's not easy - granted we'll see how 5G impacts all of this for eyeball networks. But in a forum like this, I don't see 5G for 10TB uploads anytime soon. Some of us aren't exactly eyeballs only :)

Not a huge fan of the caps - but it's a nasty cycle to be in - node splits are at least 50K a pop, and when I was with former employer, they were done more often in high Business traffic areas (higher monthly revenue, no bandwidth caps), but I wouldn't be surprised to see those mitigated by the new OCML (https://broadbandlibrary.com/ocml-for-converged-access-networks/) for those builds now. 


On Wed, Jun 10, 2020 at 8:04 PM Michael Butash via PLUG-discuss <plug-discuss@lists.phxlinux.org> wrote:
I started getting taxed with Cox when I was experimenting with letting some family and friends vpn into my storage, and everyone started downloading off me at once.  I wasn't graced to get gigablast, so no unlimited for me.  Go figure, but I got annoyed quick with cox telling me I was going over my "allocation" and charging me to boot.  I moved to CL, no more overages, and far cheaper overall.  Service is meh at times, but see prior comments.  I'll take cheap, usually fast, and allow for leeching for the fam.

Leeching, backups, all the same.

-mb


On Wed, Jun 10, 2020 at 8:08 AM Stephen Partington via PLUG-discuss <plug-discuss@lists.phxlinux.org> wrote:
I ended up with fiber to the home in my area, and Have used anywhere from 2-10 TB a month since long before its availability. Only once did I receive a call, I explained I was doing a backup restore to cloud and that was it. . I have heard nothing else since.

On Wed, Jun 10, 2020 at 7:58 AM Michael Butash via PLUG-discuss <plug-discuss@lists.phxlinux.org> wrote:
Kind of a funny read, made me think of this Cox discussion.  As usual, even when you pay for unlimited, it's not really, and if you piss off a random top-talker metric, you get smacked.  Actually get what you pay for?  Nah.


I don't buy the FUD about the "downgrade the whole neighborhood", unless the neighborhood is just overused/saturated as it is, in which case Cox needs to fix it with a node split per normal direction.  They won't police/shape a whole neighborhood like that, rather they'd just decommission or lower the bandwidth on the offenders modem usually, ala this guy. 

May be a bit different if an actual Cox fiber/pon site, , but these seem still rare like hens teeth, and only was deployed as buzz during Google Fiber threatening them.  Cox doing fiber to the home I think died with Google Fiber.

-mb


On Thu, May 14, 2020 at 9:32 AM Michael Butash <michael@butash.net> wrote:
I'll agree with the CL being saturated comment - pretty sure it doesn't matter whether DSL or Fiber, their peering and aggregation is the same per region, and really it's where they converge that is the problem, which is where said saturation occurs.  CL just *feels* saturated in use, where I didn't get that with Cox.  Everything loads a little slower, you can just sort of tell after using long enough.  Cox would periodically too, but they tended to already be working on a fix by the time I'd hit up someone I knew there to complain.  CL I have no such faith in.

I'm paying almost half my Cox bill with CL however, and no random overage charges, so I'm willing to live with it honestly, and it's never been *that bad*.  If I download something, it downloads quickly, be it http or torrents.  Just random viewing of pages in quick succession, ala scanning news just always seems a bit slow to start.  That usually feels like buffers are blown out somewhere inline.

-mb


On Wed, May 13, 2020 at 8:34 PM Thomas Scott via PLUG-discuss <plug-discuss@lists.phxlinux.org> wrote:
They are welcome to, but node splits are a 6 month minimum last I checked 😁 - granted we're getting faster with how many we're doing. In the next 5 years, most cable operators will implement some sort of aggressive node splitting to keep up with demand. Current employer not excluded. 

I've had CLink on fiber - they're upstream nodes are a little more saturated, but they do peer locally in the valley. Current employer does have peering with FAANG and a couple other heavy hitters in the valley (not any proprietary information here, any trace route from the valley to those sites will show it terminating in 2 or 3 hops), but if I recall correctly 70% of CLink traffic hits their DCs in Phoenix. Granted it's all best effort past that, but if you don't have a heavily saturated node, you'll do all right. GPON fiber is GPON fiber, regardless of Service Provider. It's just a question of how many other subscribers are on your PON port and how big the upstream links are.



On Tue, May 12, 2020 at 4:04 PM Stephen Partington via PLUG-discuss <plug-discuss@lists.phxlinux.org> wrote:
This last bit is interesting. I have Cox Fiber (no data cap for Gigablast fiber yet) and Century Link just announced a competing service in my area. For about half the cost. For the same Gigabit Fiber (or 940mbps as they are calling it).

Anyone with any experience with them on residential fiber?

On Tue, May 12, 2020 at 5:59 AM Michael Butash via PLUG-discuss <plug-discuss@lists.phxlinux.org> wrote:
So Cox subs can reach out to you when we're having saturation issues?  :)

Having been around for the beginnings of cable modem tech at @home networks in the 90's dealing with almost every big MSO (Cox, Comcast, ATT, Intermedia, etc), I like to talk about the tech as a bit proud where it's gone.  I liked Cox as one of the last decent hold-outs for things like keeping Usenet around longer than they should, not killing customers for mpaa/riaa abuse complaints, and keeping data caps off when the industry was moving in that direction, so I think they're better than the rest, but eventually they hopped on the money train with data caps too.  And now they're paying for their pro-pirate stance as well with lawsuits against them winning, probably using that extra cap revenue to pay the trolls.

Would I go back?  Not as long as they have data caps, and someone else around me doesn't, but yes - much better network.  I don't like random overages in my bill, I get that enough with power.  If I thought the covid restrictions to remove caps would hold, I'd probably switch back now, but I'm sure they'll find a reason to reimplement them asap as that's lost revenue on your rsu's.

It's always good to hear from other docsis speakers, welcome back!

-mb


On Mon, May 11, 2020 at 6:54 PM Thomas Scott <mr.thomas.scott@gmail.com> wrote:
Day job is for a certain ISP HQ in Atlanta that supplies internet for a lot of the valley - I work in Network Operations first in Phoenix and now in Atlanta, and was surprised to see so much of what I talk about everyday in PLUG! 

CLink trying to play FTTN as FTTH, nothing new there. I live in a neighborhood outside of Atlanta that had some AT&T brownfield development for FTTH, and I've had no regrets (300 up 300 down!) Cox is moving towards "10G" with DOCSIS 4.0 and they are getting fiber closer to the home with their node splits. If you find that you all off a sudden have an extra hop in your path, that might be the seen you've been on one of those nodes that have been lit and split. The amount of bandwidth going up and down will go up dramatically.

@Michael - yeah I don't think the caps are going anywhere, the industry as a whole (driven by big red) has moved that direction, but I think you'll see speeds and caps rise as N+0 goes to full duplex DOCSIS. I do know they've been relaxed with the COVID-19 FCC initiatives, but how long that lasts, I'm not sure. 

@Mac - the cox supplied modems are almost all going to "Panoramic Wi-Fi" and the number of holes found in DOCSIS devices is... disturbing to say the least. It was designed to be operated on a shared RF medium, and like other "trusting" protocols (i.e. BGP) has a lot of issues. The more virtualized it becomes, I think we'll see more of those go away - the smaller the broadcast domains, and the smaller the first upstream router, the better those will be able to be maintained and automated. Looking at the road maps, it will be interesting what comes next. 



On Wed, May 6, 2020 at 3:54 PM Michael Butash via PLUG-discuss <plug-discuss@lists.phxlinux.org> wrote:
Oddly enough, the model number of your router stuck in my head, the C3000Z, and I realized I used the same thing, but for my 150mbps dsl modem.  You sure you have actual gig fiber?  They tend to misrepresent their actual products in sales.  Ask me how I know.

<tldr>

I say this because I called CL before going to them, and asked if I could get fiber in the network.  They said yes.  Hmm, I knew damn well they did not, as no one wants to build fiber into old peoria neighborhoods such as mine.  After some conversation and calling him out, he explained that "oh, it's a gigabit network", just not fiber to your house.  I could get dual-band DSL, which means 75mbps x2, for a total of 150mbps, delivered by a gigabit network!  I sort of facepalmed, but ordered it anyways as it was significantly more than I had with cox (80mbps at the time I think), significantly cheaper, and no bandwidth cap.

If there is anything other than fiber directly in your modem, I'd call bullocks, but FTTH is a myth to me.

Crappier service, but I'll take the (usually) cheap and fast.  It is most certainly not gigabit fiber to my house, even though that's what they tried to sell me I was getting.  Only new house/community builds get fiber, and if even that.  Cox did the same to compete with Google fiber, and as soon as Google Fiber died, so did Cox ever mentioning fiber again.  Truth is Cox doesn't need it, shielded coax can deliver soon 10g over it just fine with new modulation schemas and docsis improvements.  Centurylink's 100 year old 2-8 wire infrastructure cannot, all they can do is build new with fiber, but they probably won't being decrepit.

I hear friends of mine mention they have fiber, and wonder just if they really do.  This is why Google Fiber folded, it was unrealistic unless a net-new community build.  Google fiber retrofits were a disaster.

Fun-fact:  Oddly enough the guy that built Google Fiber, Milo Medin, is the same guy that started @Home Networks back in late 90's for Cable Modem services, and pioneered current industry standards in use today globally to deliver cable internet.  The last-mile regional MSO providers snuffed him/company back then, took it over themselves, and then they snuffed him out again as he tried the same incursion with Google Fiber, and realized it just cost too damn much to compete.  Cable Monopolies, flawless victory.

Next I expect he'll team up with Elon or Bezos to try again via terrestrial.

-mb


On Wed, May 6, 2020 at 10:32 AM Michael Butash <michael@butash.net> wrote:
I tend to find the CL network a bit wonky, having moved to DSL from Cox (damn bandwidth caps).  I find the general performance is worse than cox, where I suspect they simply don't manage the bandwidth and are far too oversubscribed as it feels like the internet buffers at times, literally.  Cox would occasionally get that way too, and it was easy to see in an ongoing MTR when their peering in LA would get slammed and latency would jump (not to mention I know the guys that manage that bandwidth, telling them often got it fixed).  Oddly Using MTR with CL, they filter icmp/udp specifically that seems to hide responses to track well.  Go figure, truth hurts, so hide it.

Having worked for service providers numerous times over the years, working in and building them, routers are always an issue in a metro city or even interstate networks.  No two platforms are ever the same, whether buying all Cisco, Juniper, Nokia, or any combo of all and more, which as you said, many do.  Hardest part is usually capacity planning, particularly with something like covid, every isp took a kick in the groin at the same time to augment their networks, suddenly by some magnitude, when everyone else in the world is doing the same.  Slowness in networking can often be attributed to those not having enough capacity, though they'll never admit it.

I'm on the 150mbps dsl, and a speed test can provide that for sure, but general usage, which I use a lot of tabs and apps, tends to bring things to a crawl often.  I'd even go back to cox if they got rid of the bandwidth cap.  CL might as well be government, and they're run by unions, so nothing happens fast, including capacity augments.

Re: mac limits, having been around Cox both as a customer and network engineer working there early 2000's, the mac security was more about limiting the amount of hosts behind a modem that could be allowed to a single mac and IP address.   Back Circa 1998 I had my first Cox modem, and there were no routers, you just got yourself a phat 10baset switch from computer city and connected up your family on public ip addresses, each with their own mac and ip's.  With no limits or filters that led to security issues (hey, I see my neighbor's c drive shared!), Cox and others then pushed people to then buy a router, which by then around 2002, you could buy a cheap wrt54g linksys.  The advent of docsis also allowed to both filter and restrict the macs by default, also let them reduce to now 1:1 IP to User ratio, which was good for ip management, the abuse departments, and fbi warrants from legal.  You used to be able to buy another ip, they'd push a new docsis config with mac-alowed=2, but not anymore.

Same reasons they're just building in the router functions now, it ensures they can offer some basic customer security, plus lets them run whatever spyware in their embedded router os they want.  Better off buying your own standalone modem and router combo, one you ideally trust.

-mb


On Tue, May 5, 2020 at 10:07 PM Donald Mac McCarthy via PLUG-discuss <plug-discuss@lists.phxlinux.org> wrote:
Putting a CL modem into a bridge mode where it only handles the PPPoE connection is simply checking a radial select button and hitting apply. If your firewall supports PPoE, even better, as you no longer need their Modem and router in the mix. But, that is just my experience, and it is limited. I have a CL fiber to the door drop, and they gave me a Zyxel C3000Z device for connection. I promptly ripped it out and allowed pfSense to maintain the PPPoE connection. I had to call support for packet loss one time, and they refused to help me. So goes it rolling your own I guess. Turns out a day later we had a several hour outage due to one of the multiplexing cards used to distribute the 40Gb/s core fiber to the GPON devices failed. Seems like that was a likely culprit for some of the packet loss the previous day.

Having just gotten off a call in which the Senior Director of Security Architecture and Engineering (a friend of mine from Atlanta) for Cox was a participant, before he hung up I asked him about the typical Cox supplied modems. Very, very few of them are purely bridge devices - especially with the push to "Panoramic WiFi". A member of CentryLink who was also on the call (ISP InfoSec sharing/working group) mentioned how painful it was to support the number of company issued modems/gateway/router models there are for different infrastructure and connections - let alone ones that customers buy and bring to the party. BTW, the MAC address thing is because they do actually use a MAC locking like feature for security. Apparently it is bad for the network if you just go plug your modem in at several houses in the neighborhood due to the way DOCSIS works. I still have to dig into that and ask some more questions on that one.

There was a collective groan among the engineers when another ISP spoke up about the number of critical flaws they find in their DOCIS devices each year.

With the amount of consolidation which has happened in the past 20 years in the broadband market, the landscape is riddled with legacy bits and pieces of this provider and that provider somehow being coerced into working together to accomplish passing traffic. One of the ISPs mentioned they had no less than 350 different models of core switching equipment made by more than a dozen manufacturers in their network. They have a team of 40 (really 5 teams of 8) that simply monitor and ensure that the OSPF functions properly among the various models and brands to make sure that the network properly heals/manages congestion.

Anyway, just throwing it out so that people can see and understand the picture at a higher level. The final comment on the call was from an engineer at a midwestern rural provider and one that I am sure many of us can relate to. She said she spends all day pulling her hair out trying to keep the network functioning at the highest of levels. The first words out of her kids' mouths when she gets home are "Mom, the WiFi seems slow today."

I talked with Alexander this afternoon, and it looks like he has a functioning network again. The APs were reluctant to give up their old configuration, so a factory reset and new DHCP leases seem to have done the trick.

Hopefully this sheds a bit of light on something for a few people.

Mac


Michael Butash via PLUG-discuss wrote on 5/4/20 4:59 PM:
Ideally when you plug into a cable modem, it comes up, and passes your ethernet to the cmts in a bridge, lets one mac address dhcp/arp, and things work.  It learns that one ip/mac, and disallows any other mac.  No security, nat, nothing, just real dumb dhcp + default routing with a public ip.  Routers/firewalls try to NAT you, thus double NAT if using a router behind it.

CL sells you a dsl modem/router that does your local security whether you want it or not, full router/nat/firewall, and probably spyware.  Making it a modem is possible, but takes work, and your firewall has to support PPPoE (not all can/do).  Last time I touched a combo Cox router/modem, I didn't see any way to do so.  I told them to buy a real modem, and that worked with their belkin/cisco/linksys/netgear they had.

If your "modem" mentions wifi, it's a router/firewall, not a modem.  Not all are clear about this, as they dumb it down for consumers, but an important point.

-mb


On Mon, May 4, 2020 at 1:53 PM Stephen Partington via PLUG-discuss <plug-discuss@lists.phxlinux.org> wrote:
I Owned a Nighthawk Router/Modem combo, The way that Netgear handled that is that the modem was hard-wired to a bridge on the router side. and technically you could see it as a separate device in the router configs if you rooted around enough. but the modem side was just a modem.

On Mon, May 4, 2020 at 11:03 AM Michael Butash via PLUG-discuss <plug-discuss@lists.phxlinux.org> wrote:
Cox modems *are* bridges first and foremost typically, unless you get a bundled router/modem, which is only what CenturyLink sells.  If you got a "router/modem" combo, just buy a modem-only device for a dumb bridge and simple ethernet for a public ip.  I recommend staying with an arris cable modem, originally motorola, they basically developed cable modem docsis, and are always the best.

I moved from Cox to CL when Cox started adding a usage cap, and that was new to me to get my Fortinet firewall online with CL and their DSL doing PPPOE.  I've seen the router/cable modem combo boxes later, but never owned one as I always have my own router/firewall.

-mb


On Mon, May 4, 2020 at 8:36 AM Donald Mac McCarthy <mac@oscontext.com> wrote:
Will Cox allow for a bridge/virtual bridge mode? Xfinity does, which allows you to put in a firewall, and use the modem only as a gateway, therefore preventing a double NAT situation. Never lived in a Cox area before, and currently ride CL fiber.

Mac

Michael Butash via PLUG-discuss wrote on 5/3/20 2:00 PM:
Cox modems will learn and allow only 1 mac at a time (unless business is set to allow more, but not on residential).  If switching out firewalls, I 99% of time reboot the modem first and foremost.

-mb

On Sun, May 3, 2020 at 12:08 PM Snyder, Alexander J via PLUG-discuss <plug-discuss@lists.phxlinux.org> wrote:
I got it working. 

I assigned the SFP+ port as my LAN and assigned it the 10.x.x.x/16 network. Then I had to call COX and list the WAN Mac address with them. Upon doing so I was able to reach external sites, and all downstream devices started coming alive!

Thanks for all the suggestions and help!

Thanks,
Alexander

Sent from my Galaxy S10+

On Sun, May 3, 2020, 03:14 Herminio Hernandez, Jr. via PLUG-discuss <plug-discuss@lists.phxlinux.org> wrote:
Can you  login to the FW via the LAN interface? Can you  ping the FW LAN interface? Check the routing and NAT policy on the FW. All outbound traffic should NAT to the FW WAN interface and there should be a default (0.0.0.0/0) route to the internet.

On Sat, May 2, 2020 at 7:27 PM Seabass via PLUG-discuss <plug-discuss@lists.phxlinux.org> wrote:
I'm with Mac, I think it is not the firewall, but if you have the ability to plug it into a display with a keyboard, you can use that for configuration and modify a different device at the same time.

Makes it easier to troubleshoot by giving you the ability to configure your pfSense ports at the same time.


Message: 2
Date: Sat, 2 May 2020 09:04:35 -0700
From: Donald Mac McCarthy <mac@oscontext.com>
To: "Snyder, Alexander J via PLUG-discuss"
<plug-discuss@lists.phxlinux.org>
Subject: Re: pfSense + Ubiquity
Message-ID: <18adfa38-3e72-7b0a-e31a-1ddf175d717f@oscontext.com>
Content-Type: text/plain; charset="utf-8"

I can help - but I am unavailable to do so until tomorrow.

Make sure there are not any thing other than default VLANs on the
interfaces to start with. Ubiquiti is famous for not havinght eSFP+
ports active in the default configuration, and I believe the switch has
all the ports to shutdown on default config as well.

I think it is the switch not passing traffic through - no the firewall.

Mac
Snyder, Alexander J via PLUG-discuss wrote on 5/2/20 8:53 AM:
> Does anyone out there have experience with pfSence and Ubiquity switches?
>
> I have zero with either but that didn't stop me from buying both ....
> how hard could it be?! LOL.
>
> I bought a Negate XG-1537-1U. I bought a Unifi Pro 24 PoE switch.
>
> I can configure the FW immediately after
> firstboot/restore-default-configs, but only if i set the LAN interface
> to be the cable that goes directly to my laptop. That's great, but
> that does shit for the downstream switch.
>
> I have a 10GB SFP+ Port that I want to configure as the downstream
> port to ubiquity, but any configuration other than mentioned above
> fails .... and I'm now on my 12th "Reset To Factory Defaults" ... any
> help on this would be greatly appreciated!
>
> Thanks,
> Alexander
>
> Sent from my Galaxy S10+
>
>
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