I run apple’s mail app here and have never run into any problems with cox email services (residential or business). About the only issues I might have are usually something on their end and when they ask me what OS and client I am using, I always respond with windows and outlook. Since I know apple’s mail app inside and out, anything they might suggest for Windows/outlook should work with only a few minor changes. However, since I went to cox business, I have not used their email at all. Pretty much everything I do is via either gmail, proton mail or outlook.com I have many of the same settings for Linux using any of the half dozen or so available email clients (including pine) Honestly I would rather run with an external mail service that supports a multiple of security options and also support many more clients. Cox likes to stick to a script and only a few specific clients and if you even mention linux, they won’t even bother talking to you (they don’t have any support staff officially that offer support in linux).

-Eric
From the central offices of the Technomage Guild, Mail services Dept.


On Oct 14, 2019, at 7:38 PM, Thomas Scott <mr.thomas.scott@gmail.com> wrote:

Cox's email platform was recently upgraded, I'd check to see if you're using TLS instead of the SSL 3.0 and below. I would third the recommendation to get off of Cox's email platform, and I'm writing this sitting in Cox's Atlanta NOC. From what I've seen, our IT/Data side is moving away from anything customer facing that isn't automated and revenue friendly - e-mail is a part of that bit bucket. 



On Mon, Oct 14, 2019 at 10:26 PM mike enriquez <mylinux@cox.net> wrote:

Cox has new policies. A friend in my area uses incredimail and he has the same issues with cox.

I can receive email but I cannot send it out. I am currently using Cox Webmail.

Thanks for the comments everyone.

Mike Enriquez

On October 14, 2019 at 8:52 PM Matthew Crews <mailinglists@mattcrews.com> wrote:


On 10/14/19 10:55 AM, mike enriquez wrote:
I have a fresh install of Ubuntu and Thunderbird email client.  The SMTP
server keeps timing out. Cox cannot help me because I have a Linux
computer. I changed the Port numbers and still I cannot send email out.

I am sending this via Web-mail.

Does anyone have and ideas I should try.

That's odd. I used Cox email for years with Thunderbird without issues.
Maybe they changed something on their back end?

Are you sure you are connecting to the correct SMTP server?

Also Cox should not care what operating system you are using.
Thunderbird is OS agnostic software. Their instructions for using
Thunderbird on Windows should be sufficient.

-Matt

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